Shaker's Family Hyundai - Service Center
Watertown, CT
474 Reviews of Shaker's Family Hyundai - Service Center
This was the best dealership I have been to in a long time. Great staff that us very helpful. John was our salesman, Gio is the best tech guy and Jess is the finance lady. time. Great staff that us very helpful. John was our salesman, Gio is the best tech guy and Jess is the finance lady. More
Easy process and welcoming. Waiting room is tight only one chair facing the tv this wouldn’t be a issue if the service was fast but it took 1.1/2hr.There is no monitor in waiting Waiting room is tight only one chair facing the tv this wouldn’t be a issue if the service was fast but it took 1.1/2hr.There is no monitor in waiting room so you can watch your car being worked on.There is complimentary water and coffee thank you for that. More
Very friendly, service was prompt. Nice waiting area with coffee and snacks. Like the service video sent to my phone! Nice waiting area with coffee and snacks. Like the service video sent to my phone! More
Doors opened at 08:00 on time. Car was was input. Joe Hawley listened carefully input notes I brought with me directly into the service record. All went well. One observatio Car was was input. Joe Hawley listened carefully input notes I brought with me directly into the service record. All went well. One observation: Waiting area kitchen counter was un tidy and needed cleaning. More
Friendly, clean. Service repr went out of his way to be helpful. However I had to wait a month to get an appointment. Service repr went out of his way to be helpful. However I had to wait a month to get an appointment. More
I was dreading my car service because I figured it would be a long wait! I was completely wrong, it was great! My service representative was friendly and explained everything clearly. I loved that I go be a long wait! I was completely wrong, it was great! My service representative was friendly and explained everything clearly. I loved that I got a video of the technician working on my car. No sitting in the waiting room wondering "Have they started yet" My Service Rep. walked me to my car and even opened the door for me. Great experience More