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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
474 Reviews

474 Reviews of Shaker's Family Hyundai - Service Center

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January 24, 2024

Friendly and polite staff, excellent service. Nice video update about progress or any issues noticed. Definitely recommended. More

by gmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
January 22, 2024

This was the best dealership I have been to in a long time. Great staff that us very helpful. John was our salesman, Gio is the best tech guy and Jess is the finance lady. More

by mgiamattei1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

Easy process and welcoming. Waiting room is tight only one chair facing the tv this wouldn’t be a issue if the service was fast but it took 1.1/2hr.There is no monitor in waiting More

by dmarino575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

Very friendly, service was prompt. Nice waiting area with coffee and snacks. Like the service video sent to my phone! More

by R.P.MISCHOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Doors opened at 08:00 on time. Car was was input. Joe Hawley listened carefully input notes I brought with me directly into the service record. All went well. One observatio More

by CLCOUTURE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hawley
January 17, 2024

Wonderful and friendly services. My car was dropped off the night before and I was called multiple times for updates. More

by Clarabernardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
January 14, 2024

Friendly, clean. Service repr went out of his way to be helpful. However I had to wait a month to get an appointment. More

by atclippercove
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Dept not sales
January 13, 2024

Great communication and Mitch had answers to all my questions and concerns about the service. More

by MUSH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
January 13, 2024

I was dreading my car service because I figured it would be a long wait! I was completely wrong, it was great! My service representative was friendly and explained everything clearly. I loved that I go More

by lmrothlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hawley
January 13, 2024

As always a good experience. Good service, no long waits and good technicians. Excellent service. More

by onceterratwo
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Did not work with sales!
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