Shaker's Family Hyundai - Service Center
Watertown, CT
445 Reviews of Shaker's Family Hyundai - Service Center
I had an overall wonderful experience with having my car serviced here. I worked with Colby who was very professional and helpful when I asked for my car to be looked at, with a slew of issues. He ensured serviced here. I worked with Colby who was very professional and helpful when I asked for my car to be looked at, with a slew of issues. He ensured me he would make time for an appointment despite it being around the holidays and my worry of time constraints regarding needing a car for work/needing to transport my children safely. Colby communicated clearly and quickly with me on all aspects of my vehicle's issues and provided excellent customer service along the way. He was friendly, easy to ask questions to and was quick to respond. Colby was transparent and clear regarding work that needed to be done immediately, explained work he recommended but could be held off, and what he recommended for the future, which I appreciated. He worked as a liaison between myself and the service techs to supply information efficiently, as well as explain proceedings in detail. I am thankful for his help, knowledge of the services, and timeliness. It would be a pleasure do do work with him again in the future. More
Paid 2,155 of my hard earned money to have my car fixed only to have it break down on me 3 days later. Shaker’s Family Hyundai said they couldn’t fixed the problem. All they wanted was for me to get my bro only to have it break down on me 3 days later. Shaker’s Family Hyundai said they couldn’t fixed the problem. All they wanted was for me to get my broken down car off their lot so they can rob someone else. Never again will I buy or have shakers Hyundai work on another car for me. More
The staff was very professional and knowledgeable and we would recommend Shakers Family Hyundai to any friends or family member. would recommend Shakers Family Hyundai to any friends or family member. More
I got the service I requested for. Thank you Hyundai USA for the kind service provided to me Thank you Hyundai USA for the kind service provided to me More
It took 20 days to fix my car with no loaner available! ! I had to pay out of pocket for a rental car totaling over $1000. When I asked if I can get reimbursed through them the answer was “maybe, it’s not a ! I had to pay out of pocket for a rental car totaling over $1000. When I asked if I can get reimbursed through them the answer was “maybe, it’s not a guarantee though”. I’m still waiting to hear if I get my money back. Kristina Russell More