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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
474 Reviews

474 Reviews of Shaker's Family Hyundai - Service Center

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February 14, 2024

John h in sales was great to work with! He handled everything perfectly! Jess in finance and gio were amazing also! More

by Theresa
Recommend Dealer
Yes
Employees Worked With
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Should not have been charged. Work done was recall campaign. Should have also been given a loaner car or service rental vehicle. More

by Iracedonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitch
February 11, 2024

The one that sold me car not there any more. Left next day. Then car not week old switch in wiper went . They checked . Have to go back to put in. That's two visits. Hope maybe throw in couple More

by kirkwn7
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Salesman was clear when explaining service covered by warranty. He also recognized that he had not applied the discount to the filter group and redid the invoice for savings. More

by lsmendyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Good and I really really really really really really really really really really really don’t want to write anymore. More

by mariannemailhot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
February 09, 2024

Great courteous service visit. A shout out to Colby Kyle, a Great service writer. Courteous, professional, helpful , kept me informed of everything. Service provider was very good More

by ROBERTODIROMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Kyle
February 06, 2024

The friendly service was great, but they couldn't find my key fob when I was able to leave. Turns out a customer before me picked it up and went home with it. Took an extra 40 mins.to find this out and get i More

by kaynadeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Kyle
February 06, 2024

It’s good it’s excellent The salesman was pretty good in his name is Colby Kyle More

by robertorivera59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Call me Kyle
February 05, 2024

Wonderful team, wonderful service, you have a high regard for quality, communication and your customers' time. In a world with so much poor customer service, you guys are a welcome and refreshing beacon. More

by len.ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
February 04, 2024

Fast, courteous, convenient. Personnel were very helpful- kept me informed of progress. Great service. Thank you. More

by PWCONNERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
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