Shaker's Family Hyundai - Service Center

My 2018 hyundai Tucson was there for 7 weeks, Need a new motor, was under warranty. It took 6 weeks to get it diagnosed. No rental car motor, was under warranty. It took 6 weeks to get it diagnosed. No rental car More

Mason and Jessica were both fantastic. They understood our unique situation and did everything necessary to make sure we achieved our goal. They understood our unique situation and did everything necessary to make sure we achieved our goal. More

It was a recall and everything was completed as described. The staff were polite and the car was return in perfect order. described. The staff were polite and the car was return in perfect order. More

Took me right on time, great service, nice area to wait, love the video showing my vehicle being checked out love the video showing my vehicle being checked out More

Easy and fast and always with a smile in their faces. communication was perfect, it seemed that i was there. thank you communication was perfect, it seemed that i was there. thank you More

Mitch and Joe were great to work with and was concerned about my vehicle in a timely manner. about my vehicle in a timely manner. More

My recent service was unsatisfactory due to the mechanic hurriedly performing the service. I was told by the Service Advisor this mechanic acknowledged he was backed up with his work thus performing a less hurriedly performing the service. I was told by the Service Advisor this mechanic acknowledged he was backed up with his work thus performing a less than satisfactory job on my vehicle. My vehicle was returned to me with a noise “never before heard” in the engine compartment, oil was splattered on my engine and my safety concerns with the vehicle’s computer could not be answered. My previous routine Shaker auto service scores have always been high. Unfortunately the safety concerns which initiated this recent service required me to drop off my vehicle over night still leaving me with unanswered questions and I need Shaker’s to address them. I have prepared written correspondence relating all of my safety issues to be presented for review. I need to know my Hyundai Santa Cruz computer will not take over while I am in cruise control leaving me to fear for my life on the highway and correct the issue of my center screen blackout which controls the rear view backup camera. More

Dealt with Mitch and Joe, both were a pleasure to deal with, making sure I was satisfied. I had a problem with my tonneau cover leaking severely. Time will tell if the problem is solved when it’s washed o with, making sure I was satisfied. I had a problem with my tonneau cover leaking severely. Time will tell if the problem is solved when it’s washed or our next heavy rain. More

Friendly knowledgeable staff Joe was a pleasure to work with. Car was finished on the given time and the facility was very clean. with. Car was finished on the given time and the facility was very clean. More

Helpful, professional and thorough. Each person I dealt with was pleasant, informative and knowledgeable. The video forwarded was informative and a nice surprise. Each person I dealt with was pleasant, informative and knowledgeable. The video forwarded was informative and a nice surprise. More