Shaker's Family Hyundai - Service Center

Always a great experience. Wonderful and very professional team. Gets things done in a timely manner. Wonderful and very professional team. Gets things done in a timely manner. More

Joe . ..handled my total service professionally,,,despite the virtual assistant giving me the wrong date Thankfully the service Dept handled it and I w ..handled my total service professionally,,,despite the virtual assistant giving me the wrong date Thankfully the service Dept handled it and I was in and out.. Thanks Joe More

Colby explained the process for oil consumption and so far the service has been good. far the service has been good. More

15 words 15 words 15 words 15 words 15 words 15 words 15 words 15 words words 15 words More

This is my first time using the service here. I previously bought multiple Hyundais from Meriden Hyundai in Meriden, CT and refused to buy another because their service was so poor. I'm delig I previously bought multiple Hyundais from Meriden Hyundai in Meriden, CT and refused to buy another because their service was so poor. I'm delighted to say that my experience at Shaker's Family Hyundai was the exact opposite. I had been putting off going in for service simply because I expected more of what I had experienced in Meriden - it was truly the polar opposite. Colby was very friendly and although my software update took MUCH longer than expected, he was fantastic in letting me know what was happening throughout the entire time. Communication really is key when you're kept waiting much longer than expected, and at least for me, as long as someone keeps me informed as to what's happening, I can't expect more than that. Colby was excellent at that. I ended up with a loaner that I brought back the next day. I would highly recommend your service department to anyone. More

Shakers staff are always friendly. They are knowledgeable in their positions and keep you informed about the progress on your vehicle. They are knowledgeable in their positions and keep you informed about the progress on your vehicle. More

Asked for oil and filter change with tire rotation. Did not rotate the tires. Now I will need to go to Firestone to get the rotation done. Did not rotate the tires. Now I will need to go to Firestone to get the rotation done. More

Joe was great checking me in. Told me if I have any other questions don’t hesitate to call him . I feel Joe is really a people person. He has a great personality. And I think he’ Told me if I have any other questions don’t hesitate to call him . I feel Joe is really a people person. He has a great personality. And I think he’s a great asset to your company with that personality. More

My service writer Coby was very helpful and knowledgeable about everything that was going on and i really appreciate that he went the extra mile to make sure that I received the right information and everyth about everything that was going on and i really appreciate that he went the extra mile to make sure that I received the right information and everything done correctly More

I made two visits only weeks apart because the first visit was rushed and incomplete visit was rushed and incomplete More