Shaker's Family Hyundai - Service Center

This was the first time I have been to Shakers Hyundai and the service was great, from the start to finish everyone was wonderful. and the service was great, from the start to finish everyone was wonderful. More

You had my car for over 60 days between 8/27/24 to 12/23/24 trying to fix the same problem. It took the mechanics that long to figure it out and the recall service had to be done again. I lack confi 12/23/24 trying to fix the same problem. It took the mechanics that long to figure it out and the recall service had to be done again. I lack confidence in the service dept. More

Service staff is always very helpful and kind! ! Usually I deal with Mitch!! He is a great employee!!! ! Usually I deal with Mitch!! He is a great employee!!! More

Service here is always top notch. Everyone is polite and knowledgeable. The service is transparent. Although it is pricey I wouldn't go anywhere else for my service needs. Everyone is polite and knowledgeable. The service is transparent. Although it is pricey I wouldn't go anywhere else for my service needs. More

Everything went very smoothly. Also, they explained exactly what was going on as soon as I got there, and I was only there for about 35 minutes. Great service! Also, they explained exactly what was going on as soon as I got there, and I was only there for about 35 minutes. Great service! More

Pleased with the service department, I was in and out quickly and everyone was friendly and helpful. quickly and everyone was friendly and helpful. More

Best thing you ever did was hiring Kobe Kyle in your service department. He is a true professional. On top of every situation service department. He is a true professional. On top of every situation More

They we’re very professional and are making sure that they help me to resolve my issue. I have no complaints. they help me to resolve my issue. I have no complaints. More

It was my first time having my car serviced at Watertown Hyundai. I will definitely be a regular there! The serviceman helping me, Joe Hawley, was wonderful! The department sends you a video of your car' Hyundai. I will definitely be a regular there! The serviceman helping me, Joe Hawley, was wonderful! The department sends you a video of your car's "health" and said what was good and what needed to be addressed. Personally, I was hesitant regarding the need for the filters being changed. I expressed that to Joe and mention I wished I could visually see them and what a new one looks like. He went and got the filters along with new ones for me to see. Confidently, I agreed with the decision. I just want to add that the people in the service department were are friendly and while I was waiting I could hear faint chatting and laughing. Personable, friendly and happy employees are very important to have! Thank you! More

Service department is incredible. They are responsive and communicate regularly throughout the process. Colby Kyle specifically is amazing. He’s an asset to your company. They are responsive and communicate regularly throughout the process. Colby Kyle specifically is amazing. He’s an asset to your company. More