Shaker's Family Hyundai - Service Center
Watertown, CT
497 Reviews of Shaker's Family Hyundai - Service Center
Very disappointed. I spent 122.00 to have a key fob reprogrammed which did not happen. So I wasted the money thanks to their service. I spent 122.00 to have a key fob reprogrammed which did not happen. So I wasted the money thanks to their service. More
Excellent service, immaculate facility, highly professional. Joe was fantastic and I truly appreciated him explains everything to me along with features that makes car has that I wasn’t even aware professional. Joe was fantastic and I truly appreciated him explains everything to me along with features that makes car has that I wasn’t even aware of! A great experience all around, I will come back for my next servicing! Thank you! More
I have had nothing but trouble with my car. 5 out of 25 months of my lease, so far, the car has been out for repairs. ICCU failure, brake failure, 2 tires defective. I wish that the dealership 5 out of 25 months of my lease, so far, the car has been out for repairs. ICCU failure, brake failure, 2 tires defective. I wish that the dealership had had my back in dealing with Hyundai, and Hyundai certainly doesn't have my back. Everyone is nice at the service center. I assume they do good work. But that is just not enough. This many problems without the management reaching out to me, without Hyundai reaching out to me is disgraceful - no acknowledgement of the extraordinary difficulties I have had to deal with with this car. I do not feel like a valued customer at this dealership or with Hyundai.. More
Joe knew exactly what was wrong with my car and set up an appointment to have it fixed. Brought it back in as I was hearing noise again and he fixed it for me appointment to have it fixed. Brought it back in as I was hearing noise again and he fixed it for me More
First visit for maintenance and recall notice. The entire staff was excellent and professional. Thank You and your entire Service staff. Look forward to my next scheduled service. The entire staff was excellent and professional. Thank You and your entire Service staff. Look forward to my next scheduled service. More
The greeting from the service people is outstanding. ...they greet you immediately and pleasantly, they take care of you, they keep you informed as you wait, and then they escort you to your car. Wond ...they greet you immediately and pleasantly, they take care of you, they keep you informed as you wait, and then they escort you to your car. Wonderful. thank you More
Second time here. Very happy with the service each time. The staff is very friendly and knowledgeable. Each time I went I had the same service tech named Mitch , he wa Very happy with the service each time. The staff is very friendly and knowledgeable. Each time I went I had the same service tech named Mitch , he was awesome! More