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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
472 Reviews

472 Reviews of Shaker's Family Hyundai - Service Center

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February 20, 2025

Very nice and clean ! Mitch is great always explains everything about my car and concerns More

by steelerfan12463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

I had to wait 2 months to get the second key fob that should have come with my new car. Then I had to make a service appointment to "program" it. You couldn't do when I was there. I arrived on time fo More

by jerdeh53
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Heavens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Hull
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norton
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Horner
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Very Pleasant Easy quick and even helped with a non-service question concerning my remote start More

by bf8553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Hubert
February 15, 2025

Everyone is very professional and helpful. Mitch did great job explaining all the service details. More

by maria77rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
February 14, 2025

Mitch went above and beyond to first evaluate my vehicle, recommendations and tried to offer more affordable options for tire replacements. Although, in the end, I decided to purchase tires elsewhere at a m More

by rosa.agosto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Hubert
February 14, 2025

Very pleasantly surprised by service level and warranty coverage on a 45k miles Palisades. Brought it in for one problem and service tech found 2 unknown to me that could have stranded me on the roadside. More

by htraver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager Colby
February 12, 2025

Very pleasant experience, always. Fast, professional service. I highly recommend Shakers for great service. Thanks More

by JRowe76_8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Your service staff person Colby was amazing to work with. I had problems at first, but he came along and solved my issues with my car. More

by RLUGO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby 5 stars
February 08, 2025

Mitch the service writer was excellent, efficient, courteous & very helpful. Got my 2025 SanteFe in, evaluated, fixed and U was on my way in under one hour! Outstanding service. Shared this to social More

by RONBLANCHARDPHOTOGRAPHY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch service writer, Chris in sales
February 03, 2025

The service team are very professional. Mitch was very helpful and went over and above. More

by pmoneil30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
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