Shaker's Family Hyundai

Mr Devino and his staff go all out to give an honest deal. Rick, Bob, Don, Drew and Tony could not do enough to resolve any questions I had concerning the 2015 Genesis that I bought on 4-13-16. They took care Rick, Bob, Don, Drew and Tony could not do enough to resolve any questions I had concerning the 2015 Genesis that I bought on 4-13-16. They took care of discounts, VIP card, Armor-all treatments, and etching of the vehicle's glass windows Immediately. The men in the service dept. did a great job on the Armor-all treatment The management also went out of their way to satisfy all of my requests. Everyone was very courteous, and Bob made sure a written receipt of what was on order and owed to me under the contract was provided. I was very grateful to all of them for how they treated me. I would recommend Devino's Hyundai of Watertown CT to anyone who wants a great and honest deal. I love my Genesis. The luxury and ride is unbelievable. Thank you Rick. Sincerely, Joe More

Devino's Poor inspection practices on returned lease vehicles. Customers should be provided with a written inspection at the time the vehicle is returned. I b Poor inspection practices on returned lease vehicles. Customers should be provided with a written inspection at the time the vehicle is returned. I brought my vehicle in on March 19 for inspection and was informed "everything is fine". I picked up the new lease nine days later. At no point in between was I ever informed there were issues with my return. I received a certified letter from Hyundai on April 5 with a demand letter for $1730.00. I emailed and faxed information to the dealership several times but have not received a response in five days. The current practice of telling customers that the inspection was fine and then sending them a bill 18 days later is nothing short of deceptive. I would not have leased a new vehicle if I was informed of the results of the inspection in a timely manner. More

Dealer Difference Matters Independent Dealership does have great influence on whether a consumer will purchase a vehicle. Competition with other brands or the internet, leaves Independent Dealership does have great influence on whether a consumer will purchase a vehicle. Competition with other brands or the internet, leaves a consumer with a lot of choices. Walking into a brick and mortar dealership the experience matters. At this dealership, I mean everyone from the receptions, to Dan with the finance options to the general manager added to my experience. It made a difference. More

A good car buying experience ! Devino'.s Watertown Hyundai was a very comfortable and efficiently handled purchase. The staff was courteous, professional and diligent with explaini Devino'.s Watertown Hyundai was a very comfortable and efficiently handled purchase. The staff was courteous, professional and diligent with explaining all aspects of the procedure. I would not hesitate to recommend Devino's to any of my family and friends interested in a new vehicle. More

Satisfied Customer I purchased a used certified 2012 Hyundai Accent at Devino's of Watertown. It was a nice, no-stress experience. Salesman Ron Merancy went out of his w I purchased a used certified 2012 Hyundai Accent at Devino's of Watertown. It was a nice, no-stress experience. Salesman Ron Merancy went out of his way to help me from the moment I emailed that I was interested in a certain car to picking me up at home so I could get the car. No pressure just friendly and always willing to solve any problem. Every person I met at Devino's was professional, respectful and friendly. More

Fantastic Customer Service! Tomorrow I will be picking up my Certified Pre-Owned 2013 Hyundai Santa Fe Sport and I couldn't be more excited! This was my first time buying myself Tomorrow I will be picking up my Certified Pre-Owned 2013 Hyundai Santa Fe Sport and I couldn't be more excited! This was my first time buying myself a car, so it was a completely different experience than I've ever had before. The moment I stepped foot into Devino's and met Ron Mercancy, I knew this was going to be a great experience. Ron is not your typical salesman. Not once did he make me feel pressured or uncomfortable with the car buying process. He continually made it clear to me that he was willing to take all the time I needed and that he wouldn't be satisfied until I found a car that I LOVED. Well he certainly delivered on that promise, and I cannot wait to pick up my beautiful car! Ron has continually checked in with me and has guided me through obtaining all of the necessary paperwork. Ron is a truly great person which makes him a naturally fantastic salesman. I would recommend Ron to anyone and everyone looking to have an excellent car buying experience! I also have to thank Bob, the dealership manager, for all of the time and attention he gave me. Not only did he allow me to "sell him" my trade and completely explain the trade-in valuation process, but he also continually checked in on my car buying process to make sure that I was satisfied. Even when I had some concerns, Bob was there to not only meet, but exceed my expectations! As a 21 year old soon-to-be college graduate, I am truly grateful for the extra attention and patience that everyone at Devino's has shown me. I highly recommend this dealership and will be sending my sister there to buy a new car in a couple of months! More

Great Experience My name is Anthony, and I had the pleasure of purchasing a new car at Devino's from Ron Merancy. He was one of the kindest gentlemen I have ever bough My name is Anthony, and I had the pleasure of purchasing a new car at Devino's from Ron Merancy. He was one of the kindest gentlemen I have ever bought a car from, as well as met. He took his time to show us the whole shop and spent as much time as needed with us. We spent time talking about many cars and he answered all my questions to a T. Not only does Watertown Hyundai have wonderful cars, but wonderful customer service. Always returning my phone calls, even after I made my purchase. I could not be more happy with buying from them and if you get the chance to stop in be sure to ask for Ron Merancy!!! More

extremely helpful from sales to finance to management. Extremely helpful dealership during entire process from sales to financing to managment. Made my purchase seamless and non stressful. I would rrecomm Extremely helpful dealership during entire process from sales to financing to managment. Made my purchase seamless and non stressful. I would rrecommend this dealership to any person looking for a great price matched with great service. More

GREAT SERVICE, CLEAN FACILITY AND WONDERFUL EXPERIENCE I purchased a new 2016 Hyundai Santa Fe Sport. The minute I walked in the door I felt welcomed. My salesman was Rob D. and he was great. He answered a I purchased a new 2016 Hyundai Santa Fe Sport. The minute I walked in the door I felt welcomed. My salesman was Rob D. and he was great. He answered any questions I had and was well informed about the vehicle I wanted to purchase. He always had a smile and was very courteous. My family came with me and he was very friendly and welcoming to them also. I also had the pleasure of meeting the GM, Bob. He was wonderful. He answered all my questions to the fullest extent. He was very helpful and even drew us diagrams to break everything down for us into simple terms and explanations. I had a trade-in vehicle that I still had a large balance on and Bob worked it out so that I was comfortable with the final purchase and the final numbers. When I picked up my car it was completely detailed, full of gas and Rob helped to install my Bluetooth and fix all the electronics. I was all set, all I had to do was get in a drive. Thanks guys! Overall, I felt very comfortable from the minute I walked in right to the end of my purchase. Thanks to Jared and Stacy. They were great too. More

Wonderful Great seanyone. friendly service people are very nice. I would recommend this dealership to anyone. I would come back for my next car when I am ready. Great seanyone. friendly service people are very nice. I would recommend this dealership to anyone. I would come back for my next car when I am ready. The car is just great nice and affordable. More