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Shaker's Family Ford

Watertown, CT

4.5
1,761 Reviews

831 Straits Turnpike

Watertown, CT

06795

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1,761 Reviews of Shaker's Family Ford

March 11, 2016

Consummate professionals. No pressure. I am one of the few people who have owned more than 15 automobiles in my life. So when I found the pickup truck I was looking for at Shaker, I knew wh More

by John R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bugbee, James Reed
March 11, 2016

Excellent service! Great experience! We just purchased a used 2015 F250. It was a great experience! Dom, our salesman, was very knowledgable and NOT pushy at all. He was concerned with fi More

by Melissa B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny, Corey, Domenic Lacapra
March 09, 2016

Happy with our New MKC I can't be more pleased with my new Lincoln MKC.. But being satisfied with the automobile is only a part of the equation. Being happy with the sales a More

by Ron & Cynthia N.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Bugbee, Domenic Lacapra
March 09, 2016

A great experience, A++ Just bought a Ford Explorer from Jim Cianciolo. A great experience, the staff at Shakers is very professional and courteous. Would recommend anyone lo More

by kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cianciolo, Manny Pinho
March 06, 2016

We have a new 2016 Ford Escape Another new Ford from the same dealer and the same sales consultant, Bill Reed. Same great experience as we have had several times before. Business ma More

by JimBor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Pinho, William Reed
March 05, 2016

Great experience Staff was very friendly, offered me coffee and connected me with a sales person within minutes of arriving. Dom Lacapra was my sales person. He crea More

by HAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Lacapra
March 05, 2016

New 2016 Ford Explorer !! Great car buying experience. Just recently purchased a 2016 Ford Explorer. Was assigned to Jim Reed our sales consultant. Jim was excellent to work More

by dwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reed
March 04, 2016

Excellent dealer /straightforward experience The process was simple and the car is great. Ford Flex. Friendly, helpful Sales Agent and Financial Department. In and out, test drive and buy in n More

by EnergyGene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McCarley, Manny Pinho
March 03, 2016

Excellent There was no hassle working with Cathy Reed at Shaker Family Ford. She was so helpful and pleasant to work with. When it was time to sign with finance More

by Happy Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Reed
March 03, 2016

Easy to work with. Never felt pressured Shaker’s staff is very knowledgeable, easy to work with, and I never felt any pressure to buy or to hurry and make a decision. Jim Reed worked with m More

by Mdwyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reed
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