Shaker's Family Ford
Watertown, CT
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1,761 Reviews of Shaker's Family Ford
1st Class Experience !!!! This was our 1st purchase at Shaker's and it won't be our last. Bill Reed was our salesperson and he was awesome !!So lucky to work with Bill...with 4 This was our 1st purchase at Shaker's and it won't be our last. Bill Reed was our salesperson and he was awesome !!So lucky to work with Bill...with 40 yrs of experience,he handled everything perfectly. So happy we stopped at Shaker's and went home with a brand new Ford.Thank you Bill !!! More
Excellent experience Mr. Reed did an excellent job in tracking the car that I was looking for. His patient in dealing with the other dealer that he found the car was an ex Mr. Reed did an excellent job in tracking the car that I was looking for. His patient in dealing with the other dealer that he found the car was an excellent display of professionalism behavior especially when they did not return his call. Just when it seem that we were able to get this car, Bill kept his cool under pressure to make me feel conformable that he was able to deliver it and he did. Once again, thank you very much for your outstanding professionalism in dealing with people. More
Excellent experience!!! I've purchased and leased my fair share of cars over the years (quite a few!) and I can honestly say that I've never had a better experience than with I've purchased and leased my fair share of cars over the years (quite a few!) and I can honestly say that I've never had a better experience than with Shaker Family Ford. Jim Reed was awesome -- he was kind, informative, patient and never, ever pushy. He answered my questions, and never faltered on one thing. He helped me pick the best lease option for me (I got a Ford Explorer XLT) and was patient until I decided what I wanted. He was always responsive and always professional. He also took the time to review every feature my new car had and treated me with kindness and respect. I've never had a such a stress free and happy experience buying a car. Ed Shaker was also very helpful and kind; he personally answered some questions that I had and ensured that me and my husband were very happy with our car and buying experience. In Finance, Manny was also wonderful handling the money & financials - it was a painless experience (and that almost never happens!). I'm very glad to have went with Shaker Family Ford. I would highly recommend Jim Reed to everyone : ) More
Amazing Experience! From the start, Dom was extremely upbeat and professional. When i had to cancel my first appointment, he was extremely understanding. When I first met From the start, Dom was extremely upbeat and professional. When i had to cancel my first appointment, he was extremely understanding. When I first met Dom, he right away gave me a great feeling and got to understand my true purpose of being there at Shaker. He worked with me on the specifics and was so friendly to my fiance and I. Every time i do go there now, i will stop in and chat with Dom because he made everything feel like family. Great person with great personality! More
Awesome experience!!! This was my second purchase at Shaker family ford. Also my second purchase with Cathy Reed as my salesperson. She is second to none! Very professiona This was my second purchase at Shaker family ford. Also my second purchase with Cathy Reed as my salesperson. She is second to none! Very professional with an extensive knowledge of the cars and trucks she sales .Cindy Bugbee in finance made the paper work end of the deal go smoothly. Very quick and no surprises!! If you are looking to purchase a new vehicle I strongly urge you to visit Shaker Family Ford and ask to speak with Cathy Reed. More
Very Professional ! My experience was very good. Dom was very professional and informative. I highly recommend shakers and Dom as a salesman. Manny was also very profess My experience was very good. Dom was very professional and informative. I highly recommend shakers and Dom as a salesman. Manny was also very professional. More
Awesome Dealt with Blair Mapp when I bought my truck and he was very helpful and outgoing. Would definitely recommend my friends to him if they were looking Dealt with Blair Mapp when I bought my truck and he was very helpful and outgoing. Would definitely recommend my friends to him if they were looking to buy a truck! Thank you Blair. More
Outstanding customer service! Jim Reed made this purchase easy. He answered all of our questions and some before we got to ask. His attention to detail and knowledge of vehicles we Jim Reed made this purchase easy. He answered all of our questions and some before we got to ask. His attention to detail and knowledge of vehicles were comforting. While Jim was finishing up minor details on our Ford Edge Manny finished with all the paperwork and took the time to explain our options and answer all questions! Not to mention the mechanics are attention detailed as well! More
Ford owner for greater than 20 years First time purchase from Shaker Family Ford. Cathy Reed was instrumental in my Mustang Purchase! Great experience from the beginning to the end of m First time purchase from Shaker Family Ford. Cathy Reed was instrumental in my Mustang Purchase! Great experience from the beginning to the end of my purchase! More
First Time Purchase This was my first time with a Ford Product and lease. Never have I ever been treated with such respect and compassion. Leasing for the first time ca This was my first time with a Ford Product and lease. Never have I ever been treated with such respect and compassion. Leasing for the first time can be very stressful, but I was not stressed at all. Bill Reed was so kind and so easy to deal with. He truly made the whole experience very enjoyable. You couldn't deal with a better salesperson. Shakers truly is a family experience! I would highly recommend Shaker Family Ford and Bill Reed! More