Shaker's Family Ford

Perfect Service In and Out Service - Fast. Very knowledgeable, Felt Comfortable. Love the 2014 Ford Edge SEL AWD with the Sports Package Will definitely use them w In and Out Service - Fast. Very knowledgeable, Felt Comfortable. Love the 2014 Ford Edge SEL AWD with the Sports Package Will definitely use them when ready for next vehicle. More

Family Ford & Cathy Reed are the Greatest! This was the 6th or 7th car we have purchased from Family Ford. At least the last three with Cathy Reed as our sales person. It is a pleasure doing This was the 6th or 7th car we have purchased from Family Ford. At least the last three with Cathy Reed as our sales person. It is a pleasure doing business with her and the dealership. More

Purchase of my vehicle On the beginning of November 2016 I walk in the show room looking for option on my new vehicle did not know what to do. Mr Phil Rice came to service On the beginning of November 2016 I walk in the show room looking for option on my new vehicle did not know what to do. Mr Phil Rice came to service me I was explained what easy my need and all my condition of buying ..he then work around all my needs and got me the perfect SUV that fit my budget and all my needs. In couple days I was driving the car of my selection ...I'm super happy with my purchase and I want to thanks family ford for the excellent service... Thanks to Phil Rice and to Mr Manny Pinho... More

Jim Reed was excellent. Jim Reed was excellent! No hassles, very straight forward and easy to work with. They also gave me the best deal for my trade-in. My only issue was it Jim Reed was excellent! No hassles, very straight forward and easy to work with. They also gave me the best deal for my trade-in. My only issue was it took too long when I arrived to pick up the car. The business office kept me waiting for well over an hour. More

Great service, fair prices, and no pressure! This is my fourth Ford and my third with Shaker Family Ford. I highly recommend them. Service is great. They really try to work the deal for the bu This is my fourth Ford and my third with Shaker Family Ford. I highly recommend them. Service is great. They really try to work the deal for the buyer and do not put pressure on you. Will definitely get my fifth Ford with them! More

Professional from start to finish We had our first experience with the Shaker dealership recently, and all we have to say is that: Jim Reed and staff were extremely helpful, knowledgea We had our first experience with the Shaker dealership recently, and all we have to say is that: Jim Reed and staff were extremely helpful, knowledgeable and friendly. The car buying process is somewhat overwhelming but Jim and Manny made it as easy as it could be. Thanks guys, we would certainly do business again. Scott & Sue Laone More

Purchase of truck My husband and I were looking for a new truck and were helped by Erol Ferhad. He asked us all the right questions we told him what we wanted and what My husband and I were looking for a new truck and were helped by Erol Ferhad. He asked us all the right questions we told him what we wanted and what we were looking for next thing you know we were driving off a few hours later in our new truck! If your in search of a new/used vehicle call Erol 203-907-9485 More

she helped us out alot we love the service at family ford we will be coming back again Cathy reed is a awesome worker and we plan to come back again we love how nice the cars get cleaned we plan to get car we will be coming back again Cathy reed is a awesome worker and we plan to come back again we love how nice the cars get cleaned we plan to get car washes very often More

Provide what they promise, perform as true professionals Our recent purchase of a Ford C-Max Energi at Shaker Family Ford was a very positive experience. My wife and I traveled across the state to make this Our recent purchase of a Ford C-Max Energi at Shaker Family Ford was a very positive experience. My wife and I traveled across the state to make this purchase because of the aggressive pricing and wound up dealing with the most professional and personable staff from reception to sales and financing. We worked with Cathy Reed as our salesperson whom we found very knowledgeable about the product and more importantly patient with our litany of questions, Moreover, Cathy is an outstanding individual who went beyond the typical level of service to make sure we understood all the features of this sophisticated vehicle and took pains to ensure that we were comfortable going ahead with the purchase. We left feeling we had not only dealt with a top-notch salesperson, but a genuinely good individual that you would want as your friend and neighbor. Upon leaving the dealership with our new vehicle, my wife and I wondered why there are not more women in sales and why buying a car had never been such a positive experience before. Clearly Shaker Family Ford has figured something out, their most valuable asset is their staff. More

Painless car buying experience Dom was able to narrow down what seemed like a thousand options to find me exactly what I wanted for my brand new Fusion lease. Incredibly professiona Dom was able to narrow down what seemed like a thousand options to find me exactly what I wanted for my brand new Fusion lease. Incredibly professional, friendly, and educated staff. More