Shaker's Family Ford

2011 Ford Fusion SE Would NOT go here ! They made the car buying process fun and they were nice then, but when I started having trouble with the car, they didn’t want to Would NOT go here ! They made the car buying process fun and they were nice then, but when I started having trouble with the car, they didn’t want to hear it. I only had the car for about a year and the service guy wouldn’t drive my car, that’s how bad it was. They wouldn’t own up to the fact that they sold me a lemon. More

New car I have bought cars from shakers for over 25 years and never disappointed. My salesman Jim Reed is excellent and really gets me what I need. I have bought cars from shakers for over 25 years and never disappointed. My salesman Jim Reed is excellent and really gets me what I need. More

Best Dealer and no Pushy sales I consider Shaker and Jim Reed, My dealership and My Sales person. I have purchased 3 cars from there over the past 15 years, and every time, has bee I consider Shaker and Jim Reed, My dealership and My Sales person. I have purchased 3 cars from there over the past 15 years, and every time, has been a great experience. I found myself avoiding other cars in my on line search and focusing only on cars available at this dealership. Even though I wanted to test drive 3 more vehicles after the one I was scheduled for, Jim was patient and didn't seem to be frustrated by my need to be thorough. I am thrilled with my new Ford Edge and still finding new fun features. I have no doubt if I called Jim asking for more instructions, he would not hesitate to help. More

best dealer and sales person JIM REED i ever did busin with been to shakers before ,bought vehicles there before,great place to do business with,my man JIM REED is the best salesman I always use,he helps so muc been to shakers before ,bought vehicles there before,great place to do business with,my man JIM REED is the best salesman I always use,he helps so much ,shows you how to use all the new stuff and set everything up for you. you should give them a try ,you'll be so happy More

Jim Reed- Awesome! Absolutely LOVE my new Escape! We have bought MANY vehicles from Jim Reed going back over 30 years and he has always been beyond helpful. He spent a Absolutely LOVE my new Escape! We have bought MANY vehicles from Jim Reed going back over 30 years and he has always been beyond helpful. He spent as much time as we needed to get us into the new SUV we wanted, and took the time to explain everything. We will continue to bring our business to Jim and Family Ford! More

Great group to work with. Jim was excellent. Never felt pressured and was able to answer all our questions. The entire process was made quick and easy by this groups willingnes Jim was excellent. Never felt pressured and was able to answer all our questions. The entire process was made quick and easy by this groups willingness to make a deal. More

Shopped for an SUV, disliked this beautiful place! As weird as it sounds, I didn't buy the ruby red 2019 ford Explorer from Sal Catalano because of their glorious (over the top) bathroom and the young As weird as it sounds, I didn't buy the ruby red 2019 ford Explorer from Sal Catalano because of their glorious (over the top) bathroom and the young salesman who appeared to be evesdroppoing on us! I have to say, after driving 8 cars from 8 different dealerships (6 new 2 used) I am something of an expert on how much money the NW CT dealerships are willing to spend on their bathrooms for their customers. I have never seen such luxury as in the Shaker bathroom. It is better than the opera house, the Athenium, and the Corbin Corners Mall. Why waste such money? Perhaps they overcharge someone somewhere? I believe the Nissan, Mazda, Honda,and Toyota dealerships all would agree; Save the customer money. It's the car we want to live in, not the restroom. And the evesdropping salesperson?...he may have just been immersed in his cell, but he was sitting 6 inches from my husband and I for 20 minutes while we tried to whisper our thoughts to each other....not cool More

Great experience! This is the first time we purchased a vehicle from Shaker Family Ford. It won't be the last! Everyone was great to work with, in particular, Jim Ree This is the first time we purchased a vehicle from Shaker Family Ford. It won't be the last! Everyone was great to work with, in particular, Jim Reed...he is very knowledgeable and thorough. We would recommend Shaker Family Ford to anyone! More

This is my second truck purchase and Jim Reed is the best. Wonderful transaction! I special ordered an F250 built the way I wanted it on 1/12/19 and was delivered in record time. Jim was able to send me a link Wonderful transaction! I special ordered an F250 built the way I wanted it on 1/12/19 and was delivered in record time. Jim was able to send me a link where I could track the trucks progress for order to shipping. Really Cool!!! Thanks! Pete More

Excellent! Jim reed was so helpful I purchased my first vechile I needed something that was safe and reliable for the 3 year old. When we first entered the deal Jim reed was so helpful I purchased my first vechile I needed something that was safe and reliable for the 3 year old. When we first entered the dealership everyone was so welcoming and friendly it was a good feeling Jim helped us find the perfect car and it was one that I most wanted . He got me into my Ford Escape 1 week later. I will be recommending to my family and friends to go there. I definitely will be back the service was phenomenal. Thank you so much More