Shaker's Family Ford

Purchasing my new Lincoln from Shaker Family Ford Jim Pettit Jim Reed and Cindy Bugbee were excellent. Both made the experience of buying a new Lincoln easy. Cindy explained all the finance information very c Jim Reed and Cindy Bugbee were excellent. Both made the experience of buying a new Lincoln easy. Cindy explained all the finance information very clearly to me. Jim gave a great overview on the operation of the car. Thanks to both for a great experience. More

Ford Focus Lease - Great Experience! Bill Reed was our salesman and he was awesome from the get go. Always making sure we were getting exactly what we wanted! His flexible schedule made i Bill Reed was our salesman and he was awesome from the get go. Always making sure we were getting exactly what we wanted! His flexible schedule made it easy for us to get our new car. More

Very pleasant car buying experience!! Customer care is key when purchasing a car! Shaker Family Ford went above and beyond! They scheduled an appointment for us, at our requested time, to Customer care is key when purchasing a car! Shaker Family Ford went above and beyond! They scheduled an appointment for us, at our requested time, to meet with Rodrigo, our salesman. Before we arrived, Rodrigo sent a personalized video describing the car we were interested in! Everyone we met with was very pleasant an efficient. We highly recommend Shaker! More

Great experience from start to finish! Bill Reed was great! He helped me with the whole process, and was a pleasure to work with. I will be returning for my next car also. Bill Reed was great! He helped me with the whole process, and was a pleasure to work with. I will be returning for my next car also. More

Great experience Cathy Reed is a great sales person. This is my 3rd purchase with Cathy Reed. She is very detailed oriented with every part of the sale. I will high Cathy Reed is a great sales person. This is my 3rd purchase with Cathy Reed. She is very detailed oriented with every part of the sale. I will highly recommended her to other people looking for new or used Vehicles. Thanks for the great job....... More

Ford Explorer Cathy is an outstanding salesperson, very knowledgeable, she knew my wants and needs in an heartbeat, everyone treated us like family!! Cathy explain Cathy is an outstanding salesperson, very knowledgeable, she knew my wants and needs in an heartbeat, everyone treated us like family!! Cathy explained everything to the fullest, my best experience with a car dealership by far, I won't be going anywhere except Shakers for my vehicles!! More

Firs time car buyer Very pleased with the service. As a first time car buy it was important I got a god deal on the mustang I wanted. Dom & Cindy worked hard to get me th Very pleased with the service. As a first time car buy it was important I got a god deal on the mustang I wanted. Dom & Cindy worked hard to get me the deal I was looking for. Loving the car so far. More

Disappointing recall service handling Have never had a problem with Shaker Service and sales staff has been great, BUT this time I made an appointment to have a recall service performed. Have never had a problem with Shaker Service and sales staff has been great, BUT this time I made an appointment to have a recall service performed. The appointment was made. I showed up at the appointed time only to find out that the parts were on back order. The work could not be done. So the thought occurred to me that a telephone call would have saved me a lot of travel and I could have gotten an extra hour's sleep. Now I must reschedule. I hope there will not be a repeat performance. Aside from this one experience, I have nothing but good things to say about Shaker's. More

Amazing Staff and You're Always First Back in 2016, I purchased my truck from Dom Lacapra and my experience was fantastic; with not only him, Manny as well. After a year, I realized finan Back in 2016, I purchased my truck from Dom Lacapra and my experience was fantastic; with not only him, Manny as well. After a year, I realized financially I needed to make some changes, so I had reached out to Dom. He took me in right away and luckily for me, it all worked out. They were able to find me an amazing deal and the car fits my lifestyle perfectly. With Dom being a family guy, he understood why I was making the changes I was making and it was appreciated so much to know he was on the same level as I was. Manny as well was always there, working with Dom and I to make sure the deal worked out for me. Team effort between them both and it meant more than they could imagine. Shaker Ford is highly recommended!! More

Great new car buying experience. This is the second truck I bought from Jim Reed in a little more than a year. He goes out out his way to make each experience very relaxing and stress This is the second truck I bought from Jim Reed in a little more than a year. He goes out out his way to make each experience very relaxing and stress free. He took the time to answer my numerous phone calls and was happy to answer any questions I had. He went out of his way to find the best finance options for me and came through on everything he promised. Cindy Bugbee was amazing as well. She took her time explaining the finance process and was very knowlegable and was also happy to answer any questions we had. All in all I couldn't have asked for a better experience. More