Shaker's Family Ford
Watertown, CT
Filter Reviews by Keyword
By Type
1,761 Reviews of Shaker's Family Ford
I have been buying autos from Shakers and Cathy Reed for at least 20 yrs. Am completly satisfied w/ Cathys knowledge of product she is selling. I recommend buying an auto from Cathy. You will enjoy the ex at least 20 yrs. Am completly satisfied w/ Cathys knowledge of product she is selling. I recommend buying an auto from Cathy. You will enjoy the experience. More
We needed a new vehicle for our business. We went to Shaker Family Ford and our experience with Shaker Family Ford was great. We worked with James Cianciolo and he was wonderful to deal with. We got a Shaker Family Ford and our experience with Shaker Family Ford was great. We worked with James Cianciolo and he was wonderful to deal with. We got a great price and he deivered our vehicle right to our door in NY. It was also a pleasure to deal with Ed Shaker. More
I had a great experience with Jame Cianciolo when leasing my 2011 Ford Explorer. He was personable and very, very helpful. I have unfortunately had to bring the vehicle in for service a few times and the my 2011 Ford Explorer. He was personable and very, very helpful. I have unfortunately had to bring the vehicle in for service a few times and the service department has at times been accomodating - and at other times, not so much. This is why my rating was not "5" across the board. Please keep in mind that James was EXCELLENT. More
Our good experience at Shaker Family Ford was in large part because of our salesman, George Rodrigues. We first visited the dealership at almost closing time and he approached us in a friendly and unobtru part because of our salesman, George Rodrigues. We first visited the dealership at almost closing time and he approached us in a friendly and unobtrusive way. We ended up going back to him to buy a different used Ranger than we had previously looked at and test drove. Thank you George! More
Great service, very informative, very personable. There whole team to extra special care of me. This is my second vehicle from Shakers. I will be back!! whole team to extra special care of me. This is my second vehicle from Shakers. I will be back!! More
Our experience with the dealership was pleasant. We got a good deal on a car that met our criteria, and worn out tires and breaks being replaced. The only issue that came up beforehand, and was outside a good deal on a car that met our criteria, and worn out tires and breaks being replaced. The only issue that came up beforehand, and was outside of George's control, was when the Parts or Service manager received our check from our credit union and locked it in his office and left for the weekend. George did everything in his power to get it done and kept us up-to-date on what was happening. More
Great experience; Lou seemed more focused on asking me what I needed than on trying to push the sale, which was nice. Also, when the out the door price came out a bit out of my price range, the manager w what I needed than on trying to push the sale, which was nice. Also, when the out the door price came out a bit out of my price range, the manager was able to change it to accommodate me, which, in the end was the thing that made me able to buy the car. It's been 3 days and I love my new-to-me car so far! More
All staff was very friendly, helpful and informative. James our sales person was knowledgable and helpful. Corey Shaker, the owner, even took time out to sit in the new vechile and explain the Sync sytem James our sales person was knowledgable and helpful. Corey Shaker, the owner, even took time out to sit in the new vechile and explain the Sync sytems and the navigation in depth to us. Would recommend this dealership to anyone. More
James and the entire team were extremely helpful to me from the initial introduction of our requirements to the vehicle transfer. I appreciate their honesty and their willingness to travel to our site to from the initial introduction of our requirements to the vehicle transfer. I appreciate their honesty and their willingness to travel to our site to give us a trade-in value. I also appreciate their willingness to work with us on the delivery due to scheduling constraints. More
From the moment we walked into the door, we were treated well by the sales team. They walked us through all of the features of the car we were interested in and told us about the different options that were well by the sales team. They walked us through all of the features of the car we were interested in and told us about the different options that were available. We were also given a fair and quick trade in appraisal. Within no time we were on our way in our new car! Thanks again! More