Shaker's Family Ford
Watertown, CT
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1,761 Reviews of Shaker's Family Ford
I highly recommend the dealer and Cathy. Buying a car was fun for a change and they do good service as well. Cathy made sure she went through all the car functions and the price was fair. was fun for a change and they do good service as well. Cathy made sure she went through all the car functions and the price was fair. More
Louis Credidio is a very knowledgeable,courteous and professional salesman.I am quite satisfied with my experience with both the dealer and Lou.I look forward to another purchase. professional salesman.I am quite satisfied with my experience with both the dealer and Lou.I look forward to another purchase. More
We recently purchased a used vehicle from Shaker and are very pleased with the experience and the car. Our sales consultant, James, as well as the entire staff, were very helpful, and thoughtful, which mad very pleased with the experience and the car. Our sales consultant, James, as well as the entire staff, were very helpful, and thoughtful, which made for very nice experience overall. More
We are from Middletown and had been looking at the Ford Flex. We were in the area for a meeting and decided to stop in and see what they had in terms of inventory. On a whim we test drove a Lincoln MKT and Flex. We were in the area for a meeting and decided to stop in and see what they had in terms of inventory. On a whim we test drove a Lincoln MKT and instantly fell in love. Ron and Cindy were able to get us a better deal on the Lincoln than most Ford dealers were willing to give on a Flex. Ron's enthusiasm for the product just added to the overall experience. He was very well informed on the car being able to go over all of its major and minor features in great detail. The rest of the staff was also very helpful. The owner even came over several times to make sure everything was going well. This dealer (store as the called it) has a very friendly and wonderful atmosphere. At the end of the day it was more than worth it to make the trip to Shaker Family Ford Lincoln. We intend to only buy our Ford and Lincoln cars from them in the future. More
Our family has bought all of our vehicles through Family Ford and Cathy Reed. You couldn't ask for a more friendly, sincere saleswoman! Cathy took the time to show me all the bells and whistles in my new Li Ford and Cathy Reed. You couldn't ask for a more friendly, sincere saleswoman! Cathy took the time to show me all the bells and whistles in my new Lincoln MKX. Cathy was very knowledgeable with the product. A great place to buy a car!!! More
Bill is a great salesperson. He was very patient and returned my calls very quickly and answered all of my questions. The day we test drove cars we were with Bill for 2 plus hours and when we got home returned my calls very quickly and answered all of my questions. The day we test drove cars we were with Bill for 2 plus hours and when we got home that night I knew I would be purchasing a car from Family Ford. Bill put his work schedule on the back of his business card which helped when I returned to purchase the car. A few days after purchasing the car I had problems with the CD player. I went back to Family Ford and spoke with Bill and he helped me make an appointment to have Service Department look at it. A received a followup call from Bill after service looked at the CD player to make sure everything was alright. Wow, what service. THANKS BILL. If I decide to purchase another call in the future, I will definitely come back and see Bill Reed. P.S. (I will be getting a new CD player for the car, there is a problem with the current CD player). The people Service Department were very pleasant. More
My Sales Rep. was more than helpful. Answering and patiently reviewing every detail of my purchase. I would, and am, recommending him to anyone interested in buying from Shakers Auto Group. He made my patiently reviewing every detail of my purchase. I would, and am, recommending him to anyone interested in buying from Shakers Auto Group. He made my overall experience painless and quick giving me all the answers in terms I could easily understand and was very detailed as well. He also was a very personal gentlemen. Overall I am more than happy that I chose him as my salesman, and would recommend him to anyone interested in a Ford or a vehicle Shakers Auto Group has for sale. To put it this way, on a scale from 1 to 10, he would be ranked as an 11. Thanks Lou! Sincerely, Brett A. Baczek More
Great follow up ;Provided good advice; help obtain documents needed for car trade in. When car was picked up; went through allcar functions. Called to see how things were going and if any assistance w documents needed for car trade in. When car was picked up; went through allcar functions. Called to see how things were going and if any assistance was needed. Never pressured us into a sale and made sure we were totally satisfied with our purchase. More
I bought a 2012 Ford Fusion from this place a few months ago. I got a great price and the people I worked with were extremely helpful in making sure that I was eligible to purchase the car. This was my fi ago. I got a great price and the people I worked with were extremely helpful in making sure that I was eligible to purchase the car. This was my first car purchase, so I faced some difficulties from other dealers in getting approved. Shaker's Family Ford was helpful in getting me approved. James Cianciolla was my sales rep. I'd recommend him to anyone. He was very helpful with the whole process and was very personable. He has followed up with me on the sale several times. More
Lou's service was great, he even came in on his night off to accomodate my schedule so we couls pick up the car. The whole dealership was first class, my company purchased the new Navigator and the whole pro to accomodate my schedule so we couls pick up the car. The whole dealership was first class, my company purchased the new Navigator and the whole process went very smoothly. More