Shaker's Family Ford

Wonderful Experience We recently purchased a new Explorer from Shaker Ford. Our experience was the best experience I've had when buying a new car. Jim Reed was our sales We recently purchased a new Explorer from Shaker Ford. Our experience was the best experience I've had when buying a new car. Jim Reed was our salesperson. There was no pressure, he really wanted to know exactly what we were looking for and do his best to find that for us. Well, he did just that! He took his time in showing us cars, explaining features, etc. He was a pleasure to work with. He was honest throughout the process, answering any questions we asked. Overall, our experience at Shaker with Jim was excellent - Excellent Car, Excellent Salesperson, Excellent Dealership. Thank you Shaker Ford! More

Lease of Lincoln MKC Just picked up my car yesterday and love it. Cathy Reed was our salesperson and she was most courteous and helpful from beginning to end. Found us a c Just picked up my car yesterday and love it. Cathy Reed was our salesperson and she was most courteous and helpful from beginning to end. Found us a car with just about all we wanted and gave us a thorough explanation of all the equipment. I feel she gave us excellent service. More

Nice and easy experience Phil was a great product specialist. Walked in to check out a car, not buy right away. Needless to say, they had the car I wanted , the July REbate Sp Phil was a great product specialist. Walked in to check out a car, not buy right away. Needless to say, they had the car I wanted , the July REbate Specials were on, and 4 hours later, I walked out with a brand new car! More

Easy no hassle - Rodrigo Gallardo I went in with my son and spoke with Rodrigo Gallardo. This was by far the best experience I had purchasing a vehicle. I usually dread it. There was n I went in with my son and spoke with Rodrigo Gallardo. This was by far the best experience I had purchasing a vehicle. I usually dread it. There was no hassle no pushy sales tactic and he was very patient with us when I was calling my insurance company for quote. My son was ecstatic it was his first car purchase and they made it seamless. I would go there again More

Friendly people I purchased a 2017 Ford Raptor in June. I was so anxious to drive drive it. The truck looked so perfect. The next day I noticed a small crack in the I purchased a 2017 Ford Raptor in June. I was so anxious to drive drive it. The truck looked so perfect. The next day I noticed a small crack in the rear tail lens. I called Phil Rice, he ordered a new one scheduled an appointment and offered a loner to use which wasn't needed. I was out before I finished my coffee. Thanks again Phil. More

Excellent customer service My husband and I had a great experience recently with the purchase of new car at Shakers. We worked with Jim and Cindy. Jim was very through with ex My husband and I had a great experience recently with the purchase of new car at Shakers. We worked with Jim and Cindy. Jim was very through with explaining all of our options and questions we had. When we arrived to pick up our new car all the paper work was ready and the process went very smooth.Jim took extra time to show and explain all of the features of car. A couple of days later he called to make sure that everything was ok and that we still loved the car! I know that Jim and the staff at Shakers will always be there for their for us. More

First Car This is my first time looking to buy or lease a car of my own. This dealership was my first choice recommended from family and friends who've had noth This is my first time looking to buy or lease a car of my own. This dealership was my first choice recommended from family and friends who've had nothing but positive experiences in the past with them. Walking in with zero experience in car buying/leasing or financing they made my options very clear for the models I was interested in. This and the fair pricing lead me to make my descion into leasing a new 2017 Ford Focus. More

Great experience We loved our team and are very happy with our purchase! We would recommend our sales team to family and friends! Our experience was very positive! We loved our team and are very happy with our purchase! We would recommend our sales team to family and friends! Our experience was very positive! More

Shaker’s a new car buying experience. We went to Shakers Ford to buy a used car, we found on their website, for my daughter. We were introduced to Rodrigo, a friendly young salesman. He We went to Shakers Ford to buy a used car, we found on their website, for my daughter. We were introduced to Rodrigo, a friendly young salesman. He went over our needs and explained the Shaker Car Buying system. He is proud to be working at Shaker’s and it shows in his professional and cheerful manner. In fact, all the folks we met at Shaker’s were very welcoming. During the test drive and the conversation afterwards he showed his knowledge of cars and fully explained all our options. There was no sales pressure to buy from him at all. We went home to think it over and decided to go back the next day. When we arrived, he was waiting for us and the car was even ready to go for another test drive! We bought the car. When we picked up the car he had a surprise for us. The hub caps had some wear and tear on them, he replaced them with new ones! For once, we enjoyed buying a car and would recommend Rodrigo and Shaker’s to all our friends. More

Very Happy New Ford Owner Just bought my first Ford at Shaker Family Ford. I would highly recommend this car dealer. From the moment we walked in the door, everyone one we pass Just bought my first Ford at Shaker Family Ford. I would highly recommend this car dealer. From the moment we walked in the door, everyone one we passed greeted us pleasantly. Even the owner made a point of greeting us and offering us refreshments. We were introduced to our salesman, Blair Mapp. He was very personable and pleasant. He listened to what we wanted and found the perfect choices to show us...one being my brand new Escape- Titanium. He made the whole experience very pleasant. We came back two days later to the same pleasant atmosphere to finalize the deal and pick up my new ride. We met Manny Pinho, who whipped through the necessary paperwork seamlessly. He was also very personable and pleasant. All in all, it was a great experience and I left a very happy camper! More