Shaker's Family Ford

James Cianciolo was so pleasant and easy to work with when I purchased my used car. I highly recommend going to Shakers and seeing him to purchase your next car. when I purchased my used car. I highly recommend going to Shakers and seeing him to purchase your next car. More

We recently had the pleasure of working with Sal from Shaker Ford in Watertown, CT. We were in the market for a new car coming off a lease program with another dealer. Not only did Shaker Ford offer us Shaker Ford in Watertown, CT. We were in the market for a new car coming off a lease program with another dealer. Not only did Shaker Ford offer us a great deal as a first responder, but responded well to our needs with regard to ending the current lease and getting into a new sedan. Sal was extremely accommodating, friendly, polite, listened to our needs and concerns, was reliable, and most importantly patient. Not only did we get to work with Sal, but also worked with Ed Shaker who was very sensible in explaining our financial options and in helping us make a decision without feeling any added pressure. The whole experience was effortless...just what I want when I go to a dealership! We love our new Ford Fusion! More

After meeting James Cianciolo at the gas station and telling him what I was looking for, he called me two days later saying he could get me exactly what I wanted. By seven o'clock that evening, the pape telling him what I was looking for, he called me two days later saying he could get me exactly what I wanted. By seven o'clock that evening, the papers were signed, at a price I still can't believe. Cindy Bugbee took care of all of the paperwork and financials leaving me to need make only one phone call. The financing was worked around what I could afford. There could not be an easier or more comfortable experience. James sold my boss his truck that we get compliments for every day. Go see them, all real professionals and it felt like we are all old friends. There is no need to go anywhere else. More

To whom it may concern: Having a 2012 Ford Explorer To whom it may concern: Having a 2012 Ford Explorer XLT ( which I loved ) with miles nearing 60K, I thought I'd call Cathy Reed to see if she could To whom it may concern: Having a 2012 Ford Explorer XLT ( which I loved ) with miles nearing 60K, I thought I'd call Cathy Reed to see if she could find me the same Make, Model, Color etc..on a trade in or left over with low miles! A couple days later, Cathy Reed called me and said she found what I was looking for and asked me to come down to take a look, as she wanted to see my Explorer as well. As a business owner, I was wonderfully taken back by Cathy Reed's knowledge, confidence and relaxed manner that was unlike any other sales person I've experienced ever. Though I purchased my last Explorer through this dealership, I was pretty much left to figure things out myself as to the workings of the SYNC etc... Cathy showed me things in 5 short minutes that I couldn't figure out or known in almost 2 years...and I like to think I'm a fairly intelligent person! I will purchase all my future vehicles at Shakers Family Ford Lincoln as long as Cathy Reed is my sales person and I will most assuredly recommend Cathy Reed to all my friends and family to visit with their new or used car/SUV buying needs! I look forward to many years of a professional relationship with Cathy Reed @ Shakers Family Ford Lincoln. Sincerely, Gregory F. Maher 203-575-9560 www.GregMaherPiano.com More

I recently bought a new Focus from Shakers and dealt with Jim Reed. Jim's easy going and no pressure style was such a pleasure. I got a great deal on my new car. The new building is beautiful. Jim was great Jim Reed. Jim's easy going and no pressure style was such a pleasure. I got a great deal on my new car. The new building is beautiful. Jim was great and I will surely refer friends and family to Shakers and tell them to ask for Jim Reed More

A great sales experience and our salesperson, James Cianciolo was the best! The facility was the cleanest and friendliest I've ever seen. I recommend Shakers family ford. Cianciolo was the best! The facility was the cleanest and friendliest I've ever seen. I recommend Shakers family ford. More

My last two cars have been bought through Cathy. She is very helpful and knowledgeable. Always scratching to get the best possible deal for on the vehicle you want. She has been a real peach to work with. very helpful and knowledgeable. Always scratching to get the best possible deal for on the vehicle you want. She has been a real peach to work with. Returns calls in a timely manner and always with a smile. More

Ordered my Brand new Shelby GT500 and I received within 8 weeks of ordering it. James and Scott kept me updated all the way thru this process. These 2 guys were very professional and knowledgeable. I would weeks of ordering it. James and Scott kept me updated all the way thru this process. These 2 guys were very professional and knowledgeable. I would highly recommend this dealership and any of the staff. Sincerely Dave D. More

I went into the Shaker Lincoln dealership in Watertown on Thursday, 10/10/2013 unshaven, dressed in jeans, sneakers and a t-shirt. Sales people didn't rush to spend time with me. Finally, salesman Eltany Mor Thursday, 10/10/2013 unshaven, dressed in jeans, sneakers and a t-shirt. Sales people didn't rush to spend time with me. Finally, salesman Eltany Morais stepped forward. Remember that name ELTANY MORAIS. He was clean and neatly attired and very professional and organized at his work. He took us through the steps that he had prepared well ahead of time. He took us to see several cars before we settled on the Flex and the Lincoln MKT. What he did not know he quickly got help or advice from his manager or other personnel. The next morning I drove by the dealership where Mr. Morais was out in the yard. I stopped to let him know that my choice was the Lincoln MKT and I went home to get money to seal a deal hoping that I could get the car on Monday. By the time I got back, the car had been removed from the showroom to be readied for delivery. In the matter of a couple of hours the car was delivered including unloading the trade-in and moving "stuff" to the new Lincoln. The dealership was far better organized than the last two lincolns that I purchased but Eltany adds to that organization as he performs his responsibilities. More

I needed a new car and the Focus I had owned for over 10 years was very reliable so I decided to purchase a new one. I was quite pleased with the selection that was offered by Shaker's, so I paid them a vis years was very reliable so I decided to purchase a new one. I was quite pleased with the selection that was offered by Shaker's, so I paid them a visit. Sal was very helpful as he walked me through every step of the sale from test drive to final delivery. The whole team overall was very helpful and I would definitely return there for my next vehicle. More