Shaheen Chevrolet - Service Center

I was in for a oil change, filter, and tire rotation. I arrived at my appointment time and within minutes was taken in to have the work. I also had my car appraised to either sell or trade in. The dea I arrived at my appointment time and within minutes was taken in to have the work. I also had my car appraised to either sell or trade in. The dealer was very courteous and helpful. In no time I was finished up and out the door. Received a free car wash also. Very good appointment...they took care of all my car needs and answered all my questions. Cost was standard. I'm currently waiting for the new cars to come in as I would like to lease again. Thank you everyone. More

I want to say this dealership is great at selling you a vehicle. I have been a long time customer here but may never buy here again. If you bring you vehicle in to get fixed under warranty you may not b vehicle. I have been a long time customer here but may never buy here again. If you bring you vehicle in to get fixed under warranty you may not be given a loaner and could be without your vehicle for undetermined amount of time. If you can't give a free rental during service, then why buy new vehicles from this dealership. There are many other dealers around that will gladly take care of their customers but not this one. Do your research before buying here, due to refusal to accommodate the customers. More

Polite staff. Communicative. Explained details clearly. Forgot to mention increase of price of oil change until done with job!!!! 😔 Communicative. Explained details clearly. Forgot to mention increase of price of oil change until done with job!!!! 😔 More

Didn't fix the problem had to take it back a week later for the same issues. Rotated my tires but didn't reset them so now my car doesnt know what tire is where. for the same issues. Rotated my tires but didn't reset them so now my car doesnt know what tire is where. More

Lugnuts on our tire did not get bolted down. Almost lost a tire with my family in the vehicle. Almost lost a tire with my family in the vehicle. More

Fast service as always. I appreciate this Bout Shaheen. They care about fast and quality service. I appreciate this Bout Shaheen. They care about fast and quality service. More

Not only did you break a stud on my wheel but now In convenience me to take my truck back so you can fix it ...I do have a full time job convenience me to take my truck back so you can fix it ...I do have a full time job More

I want to commend Asst. Service Manager Brad Millican for his excellent customer service. I have had my Equinox in two different times with a window rattle and a foul smell coming from the vents. Both issues his excellent customer service. I have had my Equinox in two different times with a window rattle and a foul smell coming from the vents. Both issues were resolved professionally and to my satisfaction. Brad never quit trying to resolve both issues until they were both fixed. I am very pleased with and happy to have worked with Brad, he is excellent at his job. Julie W. More

We bought a used 2016 Diesel Silverado with 62,000 miles on it at a different Chevrolet dealership. 4 days later the check engine light came on. Took it to Shaheen Chevrolet. We had 2 blown head gaskets, ne on it at a different Chevrolet dealership. 4 days later the check engine light came on. Took it to Shaheen Chevrolet. We had 2 blown head gaskets, needed a new radiator and a new turbo charger. The dealership we bought the truck from said we should have bought the almost $800.00 year warranty. They would not help in any way with our $14,000 repair bill. Dale Wagner, assistant service manager at Shaheen contacted Chevrolet and they agreed to pay $10,000. The Diesel mechanic, Nick worked non stop on our truck. When we picked up our truck it was in perfect working condition. Thank you to Dale and Nick at Shaheen for making this horrible experience more pleasant. If you need any service work done, especially on a diesel go to Shaheen and let Nick do your repairs. He is awesome!! Thank you again Shaheen Chevrolet. More

Caitlin was proficient and did immediate follow-up when the technician could not diagnose the problem on the initial analysis. Vehicle was returned with brake shoe dust all over the left rear wheel, which the technician could not diagnose the problem on the initial analysis. Vehicle was returned with brake shoe dust all over the left rear wheel, which I would have expected to be cleaned for over $700 for brakes. More