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Shaheen Chevrolet
Lansing, MI
262 Reviews
Family owned since 1970
Top 100 dealer in the country
Excellent inventory options with all models
Quick Lube & Tire Center
Certified Service
Collision Center
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 262 reviews
November 05, 2021
I want to commend Asst. Service Manager Brad Millican for his excellent customer service. I have had my Equinox in two different times with a window rattle and a foul smell coming from the vents. Both issues his excellent customer service. I have had my Equinox in two different times with a window rattle and a foul smell coming from the vents. Both issues were resolved professionally and to my satisfaction. Brad never quit trying to resolve both issues until they were both fixed. I am very pleased with and happy to have worked with Brad, he is excellent at his job. Julie W. More
by jedwal1
Employees Worked With
Brad Millican 5 STARS
October 16, 2021
I was very pleased with everything that the people at the dealership did for me Marena,Alex,and Anthony was really good. They did everything they could to help and I really appreciate it. Thanks again dealership did for me Marena,Alex,and Anthony was really good. They did everything they could to help and I really appreciate it. Thanks again Cliff M More
by Cliffordmartens
Employees Worked With
Marena Bushulic and Anthony and Alex Pierre
October 12, 2021
Excellent customer service and salesperson Lenny Ezzo was on top of every aspect of my truck purchase. on top of every aspect of my truck purchase. More
by Sschuelke
Employees Worked With
October 09, 2021
We bought a used 2016 Diesel Silverado with 62,000 miles on it at a different Chevrolet dealership. 4 days later the check engine light came on. Took it to Shaheen Chevrolet. We had 2 blown head gaskets, ne on it at a different Chevrolet dealership. 4 days later the check engine light came on. Took it to Shaheen Chevrolet. We had 2 blown head gaskets, needed a new radiator and a new turbo charger. The dealership we bought the truck from said we should have bought the almost $800.00 year warranty. They would not help in any way with our $14,000 repair bill. Dale Wagner, assistant service manager at Shaheen contacted Chevrolet and they agreed to pay $10,000. The Diesel mechanic, Nick worked non stop on our truck. When we picked up our truck it was in perfect working condition. Thank you to Dale and Nick at Shaheen for making this horrible experience more pleasant. If you need any service work done, especially on a diesel go to Shaheen and let Nick do your repairs. He is awesome!! Thank you again Shaheen Chevrolet. More
by Rsleight
September 28, 2021
Caitlin was proficient and did immediate follow-up when the technician could not diagnose the problem on the initial analysis. Vehicle was returned with brake shoe dust all over the left rear wheel, which the technician could not diagnose the problem on the initial analysis. Vehicle was returned with brake shoe dust all over the left rear wheel, which I would have expected to be cleaned for over $700 for brakes. More
by penth20
Employees Worked With
Caitlin
September 26, 2021
Everything was fine, well done and on time nothing more to say. Thanks for asking twice. to say. Thanks for asking twice. More
by no1oldfool
Employees Worked With
August 18, 2021
I have dealt with Adam for many years now. Adam has always very professional and helpful and does his best to help me understand my car issues. Thank you! always very professional and helpful and does his best to help me understand my car issues. Thank you! More
by mooreap
Employees Worked With
June 24, 2021
We had an excellent experience with the team at Shaheen. Zach was great to work with. He was knowledgeable and personable, and he gave helpful recommendations as we worked through the selection process to c Zach was great to work with. He was knowledgeable and personable, and he gave helpful recommendations as we worked through the selection process to choose the right vehicle for our family. More
by G. Malburg
Employees Worked With
Zach Brendahl
June 01, 2021
While I did have a little trouble in the beginning getting my title, Jason Cords was able to take care of the issue and make things right. getting my title, Jason Cords was able to take care of the issue and make things right. More
by assetpreservationsolutions
Employees Worked With
