
Shaheen Chevrolet
Lansing, MI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Curtis was GREAT to work with. I would highly recommend him to anyone looking to buy a new car!!! I wish more people could be like Curtis because he went above and beyond what we could have expected to ge him to anyone looking to buy a new car!!! I wish more people could be like Curtis because he went above and beyond what we could have expected to get a good deal. More
It was a pleasure doing business with the sales team at Shaheen Chevrolet. As a loyal General Motors customer it is nice to know that a dealership recognizes this and will go the extra mile to close the s Shaheen Chevrolet. As a loyal General Motors customer it is nice to know that a dealership recognizes this and will go the extra mile to close the sale. In particular, I would like to personally thank Elton Ables, Dan Dowker, and Eric Kolbe for making this buying experience a memorable one. Great job guys and keep up the good work!! Sincerely, Thomas M. More
Service dept horrible service. Brought vehicle in for steering issue could not find problem, picked up vehicle and alignment all screwed up as well as noticing noise on breaks now 2 days after picking up steering issue could not find problem, picked up vehicle and alignment all screwed up as well as noticing noise on breaks now 2 days after picking up. I have heard stories about them before but now I believe it DO NOT take car here very terrible service. Dale service advisor complete moron and did absolutely nothing for me, had my car sitting all day and did not call me I had to call to see what the hold up was and he says all set nothing wrong car is ready, 30 minutes before they close. More
I purchased a 2012 Traverse earlier this week and could not be happier with my experience. The sale was fast, the paperwork was fast, I was in and out in a very short time. I was made a great offer on not be happier with my experience. The sale was fast, the paperwork was fast, I was in and out in a very short time. I was made a great offer on my trade-in vehicle which was beyond fair. This was another process that was quick and easy. Thank you Shaheen Chevrolet! More
What was seen on the internet was NOT even close to reality. What a bunch of jokers. Don't waste your time. Wait time to test drive a vehicle was 45 minutes. Tank was empty when vehicle was pulled u reality. What a bunch of jokers. Don't waste your time. Wait time to test drive a vehicle was 45 minutes. Tank was empty when vehicle was pulled up. Check engine light was on. Headlight was out. Like I said, don't waste your time. More
Long story short. Before I brought in my car for repair, I checked online to see what types of reviews this dealership had from customers. Overall had very good feedback. July 5th brought my car in for bu I checked online to see what types of reviews this dealership had from customers. Overall had very good feedback. July 5th brought my car in for burnt headlight, turn signal, and replace head liner due to water leak from sunroof. Received and call on July 6th from Mike and was told it was ready to be picked up. Showed up at the dealership and was told that they had to order parts and would be in the next week. Two weeks later brought my car back at 8 am and was told that it would be ready around noon. Stayed at the dealership until 5pm and was told by Mike to go home because he could not find the mechanic. Only reason I stayed so long because I live over a hour drive away. Get a call the next day and was told it wouldn't be ready due to mirror not being painted yet and would take another day. So next day get a call and was told the car was ready to be picked up. Showed back at the dealership to find that several of the pillars was falling off due to them breaking off the clips, overhead light compartment hanging off, molding not put on right, clips broken off the door, and what looked to be like glue on the dash and seats. Went back into the service building to show the service manager Tom what work was done. Tom was very rude and very dishonest. He tried to blame it on another dealership breaking the clips. After about 10 minutes of wasting my breath, he agreed to order new parts, fill my gas tank, and detail the car and was told to bring the car back next week. Also at that time, he told me one of his mechanics found a crack under the door panel and one would be ordered. So a week later, I bring the car back to Shaheen's when the parts arrived. Three days pass and was told my car was ready to be picked up. They fixed the pillars, overhead lighting, clips in the door, and detailed the car. Gas tank was never filled up and door panel was never replaced. Talked to Tom the service manager again and he looked me right in the eyes and told me he never agreed to fix the crack under the door panel. I would of never known it was there unless he told me about it. These are the most dishonest people I've ever seen. If you ever need your car fixed, do yourself a big favor and stay away from this dealership. On the bright side of things, my wife and I replaced our curse words with Shaheen and all our friends are catching on. More
Tobbie is about as good as they come. No pressure, he understands that if the deal is not good for you, it wont be good for him. Tobbie is very responsive and pleasant to work with. Tobbie has been at understands that if the deal is not good for you, it wont be good for him. Tobbie is very responsive and pleasant to work with. Tobbie has been at Shaheen for a long time. I have purchased 6 or 7 cars from him in the past. Each deal has been pleasant. More