Shaheen Cadillac
Lansing, MI
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I bought Cadillac 20 days ago. I paid the dealer price. It has floor mats Included in price. I still did not received it. Agent is not following the order. I paid for specific licen I paid the dealer price. It has floor mats Included in price. I still did not received it. Agent is not following the order. I paid for specific license plate for car too. Today I received wrong cheaper version. I am not against the dealer.people who is working there is doing fir commission only. So after sale they don’t care about any compliants from customer. More
We traveled 3 hours for purchase of the vehicle and they waited for us and stayed open an hour after their scheduled closing time. I didn't quite get my trade in value they had quoted but the amount was acc waited for us and stayed open an hour after their scheduled closing time. I didn't quite get my trade in value they had quoted but the amount was acceptable. More
My family has been buying cars from Shaheen for over 45 years now, and I must say that they really know how to take care of their customers! Today we leased a 2023 Cadillac XT6. It is a beautiful SUV and years now, and I must say that they really know how to take care of their customers! Today we leased a 2023 Cadillac XT6. It is a beautiful SUV and Sierra from Shaheen Cadillac couldn’t have been more helpful in locating and getting this vehicle for us. She was no pressure, listened to what we thought we were interested in and made it all happen. Gotta love that girl! I highly recommend her to my friends and anyone else looking for a new Cadillac! More
Excellent new car buying experience! Jacqueline Rhine walked me through the process and found me my dream car. She was knowledgeable, professional, caring and fun to work with. Alex Najm Jacqueline Rhine walked me through the process and found me my dream car. She was knowledgeable, professional, caring and fun to work with. Alex Najm made "signing the papers" easy and I appreciated how he explained any questions during the process. He made sure I understood what I was signing. You have a sharp team Shaheen Cadillac! More
This was our first Cadillac purchase, although have purchased many vehicles at Shaheen. Jacqueline Rhine is so knowledgeable and a pleasure to deal with. I traded in my Impala and purchased an XT5! It purchased many vehicles at Shaheen. Jacqueline Rhine is so knowledgeable and a pleasure to deal with. I traded in my Impala and purchased an XT5! It is beautiful, and we were thrilled with the trade in value and the ease of purchase. We would highly recommend Shaheen Cadillac and Jacqueline Rhine!! More
My wife and I were curious about a lease advertised on Shaheens own site for a vehicle that is a somewhat used courtesy transportation. In the process, we found that the salesperson we got (Roger Hicks) Shaheens own site for a vehicle that is a somewhat used courtesy transportation. In the process, we found that the salesperson we got (Roger Hicks) was essentially the worst stereotype of a used car salesperson but in real life. We did get the manager approved lease pricing sheet of their actual selling offer only to find that it was about $70 more per month than what they had advertised. I can't think of a good reason to ever go back to anything Shaheen. More