Shaffer Ford Inc.

Very friendly; very knowledgeable; easy to work with regarding all aspects of the vehicle itself; and, business department's Rachel was very knowledgeable as well as helpful. regarding all aspects of the vehicle itself; and, business department's Rachel was very knowledgeable as well as helpful. More

TIMBROOK FORD OF OAKLAND MD THE SERVICE I RECIVED FROM TIMBROOK FORD IN OAKLAND WAS VERY GOOD ! THEY TOOK CARE OF ALL MY NEEDS . I WOULD RECOMMAND THEM TO OTHER PEOPLE I WAS THE SERVICE I RECIVED FROM TIMBROOK FORD IN OAKLAND WAS VERY GOOD ! THEY TOOK CARE OF ALL MY NEEDS . I WOULD RECOMMAND THEM TO OTHER PEOPLE I WAS VERY PLEASED ! More

TOP NOTCH I'm so happy to have found this dealership. After moving here from Baltimore, the genuinely freindly yet professional folks were very refreshing. Th I'm so happy to have found this dealership. After moving here from Baltimore, the genuinely freindly yet professional folks were very refreshing. The great price was just the start to a great buying experience and their service department is awesome. They go out of their way to make sure my wife and I are happy. I highly recommend Shaffer Ford. FIVE STARS! More

Website has no prices for most cars. Must call or email dealer. You email and inquire on their site and you do not get prompt responses if any response at all. While you are waiting for a response to numer dealer. You email and inquire on their site and you do not get prompt responses if any response at all. While you are waiting for a response to numerous emails you have sent regarding a certain vehicle, you will receive form emails from Angie Long asking. "Am I emailing too much?, I'm here to answer any questions you have". Yet, you never get an answer to availability or price. After over a week of numerous emails to them , you will finally get an email that the vehicle is no longer there. They are constantly putting cars up for sale on their site that are not for sale, but that have been sent to auction due to Maryland's strict inspection policy. These cars remain on their site even long after they are gone. Very poor internet sales department, very poor customer service. More