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Sewell INFINITI of Dallas - Service Center

Dallas, TX

4.4
81 Reviews

81 Reviews of Sewell INFINITI of Dallas - Service Center

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October 16, 2022

Excellent work. Priced before and finished on time. Manager checked in with me several times to report on the progress. More

by Pete.Deison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
Oct 18, 2022 -

Sewell INFINITI of Dallas responded

Thank you for sharing your experience, Mr. Deison. We will pass along the positive feedback to Jack Hoenig and the Sewell Infiniti of Dallas team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Helpful
September 28, 2022

Awesome service! Awesome Customer Service! Personnel are so informative and helpful. Exceptional environment! LOVE IT/THEM!! More

by Mskirkwood20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Cortez
Report | Print
Oct 03, 2022 -

Sewell INFINITI of Dallas responded

Thank you for the compliment, Mskirkwood20! We will pass the kudos along to Jessiel Cortes and the rest of the team at Sewell Infiniti of Dallas. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Helpful
September 16, 2022

No wait time soon as you pull on someone there to assist you.Great service and very friendly staff. More

by Jaypatel1040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dom Fulbright
Report | Print
Sep 16, 2022 -

Sewell INFINITI of Dallas responded

Thank you for sharing your experience, Jaypatel1040. We will pass along the positive feedback to Dom Fulbright and the Sewell Infiniti of Dallas team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Helpful
September 05, 2022

This place is hands down my favorite place to service my infinity. They are very knowledgeable and they give you great quality service. More

by Lucy_martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Sep 06, 2022 -

Sewell INFINITI of Dallas responded

Thank you for sharing your experience, Ms. Martinez. We will pass along the positive feedback to Joey Patterson and the Sewell Infiniti of Dallas team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Helpful
August 22, 2022

Great place with really great people. Service was outstanding with very professional people and a very clean service area More

by friday63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bustin
Report | Print
Aug 24, 2022 -

Sewell INFINITI of Dallas responded

Thank you for sharing your experience, Friday63. We will pass along the positive feedback to Ryan Bustin and the Sewell Infiniti of Dallas team. Thank you for choosing Sewell; we look forward to serving you again.

Helpful
August 15, 2022

Very clean service area. Very polite service personnel. Fast and accurate. I love the show room and new car displays More

by digitntxp
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Shaylyn Maloney
Report | Print
Aug 17, 2022 -

Sewell INFINITI of Dallas responded

Dear Digitntxp, Thank you very much for the great feedback. We appreciate you taking the time to share your experience. Thank you for choosing Sewell; we look forward to serving you again.

Helpful
August 08, 2022

Rude and condescending service from Technician, representative, and service desk. Technician made snide comments about us not knowing what we were talking about and condescending remarks that we we More

by shibainumom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Technician
Report | Print
Aug 18, 2022 -

Sewell INFINITI of Dallas responded

Dear Shibainumom, Thank you for sharing your frustrations with us. We value all feedback at Sewell, and your satisfaction is our highest priority. I welcome the opportunity to discuss this experience with you and gain additional feedback. At your convenience, please call me at 972-455-6369 or email me at wshannon@sewell.com. Thank you again, and I look forward to speaking with you soon. Sincerely, Whalen Shannon Service Manager Sewell Infiniti of Dallas

Helpful
August 07, 2022

I’ll most likely be a Sewell customer. Could not be happier with my experience. SewellGreat people smiling faces. Would Consistently and Absolutely excellent customer service on every vis More

by Hyung Joo Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaylyn Maloney
Report | Print
Aug 17, 2022 -

Sewell INFINITI of Dallas responded

Dear Hyung Joo Lee, Thank you very much for the great feedback. We appreciate you taking the time to share your experience. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Helpful
June 05, 2022

Consistently and Absolutely excellent customer service on every visit. It feels genuine. Positive memorable experience. More

by Donajohnson7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vazquez
Report | Print
Jun 10, 2022 -

Sewell INFINITI of Dallas responded

We appreciate you taking the time to provide such great feedback, Donajohnson7. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Helpful
May 10, 2022

Expect and always receive professional service from Sewell. I trust the dealership and have never been disappointed. I will always take my INFINITIs to Sewell. More

by Marcellus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob R., Shaylyn Maloney
Report | Print
May 12, 2022 -

Sewell INFINITI of Dallas responded

Thank you for the compliment, Marcellus! We will pass the kudos along to the team at Sewell Infiniti of Dallas. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Helpful
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