Sewell Cadillac
San Antonio, TX
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I have already purchased three pre-owned vehicles from Ernie and have always been well taken care of and treated with honesty and integrity. Would highly recommend Ken Batchelor to anyone in the market fo Ernie and have always been well taken care of and treated with honesty and integrity. Would highly recommend Ken Batchelor to anyone in the market for a new or used vehicle. More
I have always been impressed with the friendliness and quality of work performed at this dealership. Robert Fleming and Michael Del Greco always go above and beyond my expectations. There are so many peo quality of work performed at this dealership. Robert Fleming and Michael Del Greco always go above and beyond my expectations. There are so many people at this dealership who always make me feel that they are really glad that I chose Ken Batchelor - that really goes a long way with me. I recommend them to all of my friends. More
I have purchased many vehicles from this dealership and this sales person and they really do go above and beyond to help you with your decision and purchase. I have sent many friends also to this salespers this sales person and they really do go above and beyond to help you with your decision and purchase. I have sent many friends also to this salesperson and dealership that experienced the same excellent help. More
Lulu met us in the parking lot with a smile and handshake. Within minutes she had collected sufficient information to help us find the perfect used vehicle. Lulu brought us to her office, offered handshake. Within minutes she had collected sufficient information to help us find the perfect used vehicle. Lulu brought us to her office, offered soda, water, lemonaid and made sure we were comfortable out of the near 100 deg outdoor heat. She apparently had already begun putting together some recommendations in her head because a few key strokes on her computer brought up 3 vehicles that closely matched our desires. Guided by her recommendations we selected a gorgeous 2008 DTS Cadillac, test drove it and bought it. The mileage and price were both low and the vehicle condition and features were excellent. My wife and I always start every trip out of the house with prayer for a successful venture and we believe God guided us to Ken Bachelor to meet a wonderful lady who had the perfect vehicle for us. The whole experience was absolutely perfect. Thank you, Lulu. More
My Husband and I have been looking for a change in vehicle for about 2 months. We found what we thought might be the "one" but during the test drive, we actually found it sitting in the lot. By this vehicle for about 2 months. We found what we thought might be the "one" but during the test drive, we actually found it sitting in the lot. By this time, it was way later that closing time, but Mari said "I am here for you" and stayed till all paperwork was finished, put my "new" car in the sold lot and assured me that it would be there for me. So Cecil called at noon the next day and said "When do you want your car?" I went at 3 pm, Mari took me around showing all the shops and waiting rooms, then introduced me to one of the service managers. You could not have asked for a better dealership. Paperwork was so quick. Signed, sealed, and ready to go in about 30 minutes. Mari then showed me all that my car could do. Since then barely one week later, she has called twice to be sure I am happy. Even ordered me the care book that goes with the car. Thanks to Mari and the team at Ken Batchelor Cadillac, my "new" car shopping experience was awesome! Dee Ditmore More
Bought a new 2011 CTS coupe performance cadillac from Ken Batchelor in San Antonio. The dealership is fantastic from the sales person Alejandro Jacobo to Sheri Foster Director of finance and insurance. Aleja Batchelor in San Antonio. The dealership is fantastic from the sales person Alejandro Jacobo to Sheri Foster Director of finance and insurance. Alejandro Jacobo my sales rep. you can't beat this man cause he knows his business and he does not pressure you he's very friendly and knowledgeable. By the time Mr. Alejandro Jacobo gets done then you visit Ms Sheri Foster finance and she's a sweet heart she goes over everything thorough and for me to catch everything she said the first time, I did it's a miracle. I hope both of them stay cause Ken Batchelor is my dealership from now on. I will give the dealership a 10 star rating if they had it so I guess a 5 star have to do. Sherman More
I have bought two used cars from Ken Batchelor Cadillac. Both times (2005 and 2010) I have dealt with top-notch, friendly, knowledgeable employees that did what they promised and took care of my concern Both times (2005 and 2010) I have dealt with top-notch, friendly, knowledgeable employees that did what they promised and took care of my concerns. This dealership has elevated the car buying experience to what it should be for all dealers in the San Antonio-South Texas area. Unfortunately, many dealerships fall far, far short of what they should be or could be. Ester and Rick were both great. Their finance people were fast, informed and professional. The cars I bought (Buick Park Avenue in 2005 and Cadillac Deville in 2010) have both been dependable, enjoyable and very reliable. If you find two cars you like and one of them is for sale at KB Cadiilac, go with KB! More