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Sewell Buick GMC of Dallas

Dallas, TX

3.6
20 Reviews
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7474 Lemmon Ave

Dallas, TX

75209

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Showing 20 reviews

September 06, 2024

My salesperson was wonderful. I felt like I mattered and he listened to what I wanted in a new car. He was very knowledgeable of the options available and went the extra mile to l More

by John.Simokaitis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
Sep 06, 2024 -

Sewell Buick GMC of Dallas responded

We know how important it is for you to be completely involved during such an important purchase, Mr. Simokaitis! We are glad you felt this way. We will share your kind words with Steve Lopez-Hernandez. We hope you enjoy your new 2024 GMC Terrain! Thank you for choosing Sewell, and we look forward to serving you again.

July 11, 2024

If you purchase from this dealership, follow-up on the payment! Purchased 2 weeks ago, payment still not received by previous lender! They "dropped the ball" per the Sales Manager - no excuse! Only to More

by AmyM
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Ramirez
April 24, 2024

***CALL FAVOUR FOR YOUR NEXT ANYTHING! !!*** My career has been motorcycle sales, early on, my mentor had us read Carl Sewell’s book “Customer’s For Life” in “book club”. That book had More

by Bryan “Zig Zag” Claypole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Favour
Apr 25, 2024 -

Sewell Buick GMC of Dallas responded

Mr. Claypole, Your review means a lot to us. We always strive to give our best to our customers, and we are so pleased to hear you made a visit to experience this first-hand! We are honored to have gained your loyalty along the way. We hope you enjoy your new vehicle. Thank you for choosing Sewell, and we look forward to serving you again!

April 03, 2024

By far the best dealership / service department I've ever had the pleasure to deal with. I brought my 2021 GMC Sierra in on a Tuesday (no appointment) with a blown engine and had it back the same week with More

by Owen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Garcia
Apr 04, 2024 -

Sewell Buick GMC of Dallas responded

Thank you for the wonderful compliment, Owen! We appreciate your kind words. We will pass along the kudos to Jasmine Garcia and the rest of the team. Thank you for choosing Sewell, and we look forward to serving you again.

January 31, 2024

They make you feel like family. My experience with Tyler Ramirez has been great. My purchase was easy and the care after has been great More

by Quincylevine626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Ramirez
Jan 31, 2024 -

Sewell Buick GMC of Dallas responded

Thank you for sharing your experience, Quincylevine626. We will pass along the positive feedback to Tyler Ramirez and the Sewell Buick GMC of Dallas team. Thank you for choosing Sewell; we look forward to serving you again.

December 05, 2023

Easiest, most relaxed experience I’ve ever had purchasing a car. Blake was super helpful, intelligent, and was able to get us in and out quickly. Would recommend Blake and Sewell to any and everyone! More

by SteveA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Johnson, Eric Yearwood
Dec 06, 2023 -

Sewell Buick GMC of Dallas responded

Thank you, SteveA. We are glad you had a great experience with Blake Johnson and Eric Yearwood. We hope you enjoy your new GMC. Thank you for choosing Sewell; we look forward to serving you again.

May 24, 2023

Dealing with Mike Cuellar was the worst experience ever. Sweet talker he is, he did not follow up on my multiple phone calls only to sell the vehicle I wanted behind my back. "Legendary Sewell experience" i More

by leonshargo
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mike Cuellar, Paula
May 14, 2023

Wasted my time contacting Sewell who said all denali xl were sold before arrived. Same story at all other dealers advertised by cars.com More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Totally useless
May 15, 2023 -

Sewell Buick GMC of Dallas responded

Dear Jeff, Thank you for sharing your frustrations with us. We value all feedback at Sewell, and your satisfaction is our highest priority. I welcome the opportunity to discuss this experience with you. At your convenience, please call me at 214-956-2229 or email me at dfeinberg@sewell.com. Thank you again, and I look forward to speaking with you soon. Sincerely, Daniel Feinberg Sales Manager Sewell Buick GMC of Dallas

December 12, 2022

Just like the TV ads, the focus is the customer 100% Super honest, zero pressure, instead great communication and updates/ More

by aname
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Blake Johnson
Dec 12, 2022 -

Sewell Buick GMC of Dallas responded

Thank you, aname. We are glad you had a great experience with Blake Johnson. We hope you enjoy your new Mercedes-Benz. Thank you for choosing Sewell; we look forward to serving you again.

October 05, 2022

Bought a car recently from there and found out the hood scratches badly but dealer didn’t tell you. I thought it was dirty and can be removed but couldn’t not. I disappointed More

by Jle953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonah
1