290 Reviews of Sewell BMW MINI of Plano - Service Center
Great atmosphere and Mallory in service is always very helpful. She is professional and knowledgeable. Always provides the best customer service and always has a smile! helpful. She is professional and knowledgeable. Always provides the best customer service and always has a smile! More
Mallory always keeps me informed when my car is in for service and has my best interest when recommending work needed. I always recommend her to my friends. service and has my best interest when recommending work needed. I always recommend her to my friends. More
I have been servicing my cars here for a little while now and I’ve worked with a couple different advisors. I can confidently say Jeremy Garber has been the best advisor I’ve worked with. He’s always very in and I’ve worked with a couple different advisors. I can confidently say Jeremy Garber has been the best advisor I’ve worked with. He’s always very informative and very honest. I will only be taking my cars to him as he is always honest and down to earth. Thanks Jeremy! More
Just had my m240i serviced at Classic BMW in Plano, TX. This was a great experience and my service advisor Jeff Daggon was awesome. See you next time. This was a great experience and my service advisor Jeff Daggon was awesome. See you next time. More
Service department advisor Joe Ellis has failed me three particular times. In November I had an oil change and the check engine light, low tire tread, and low battery were not detected. Numerous voicemails particular times. In November I had an oil change and the check engine light, low tire tread, and low battery were not detected. Numerous voicemails left, and phone calls not returned. 12/18 Rather than replacing my battery, the battery was just charged and returned to die again 7 days later. Luckily BMW of Dallas has rescued my car and will replace the battery which is what should have been done two months ago. More
Mallory is the greatest service attendant! Thank you for always taking care of my husband and I, I always recommend you to my friends and family. always taking care of my husband and I, I always recommend you to my friends and family. More
My service advisor Mallory was very professional last month. The attention received was a nice change. Would recommend her to anyone that goes to this dealership. month. The attention received was a nice change. Would recommend her to anyone that goes to this dealership. More
This dealership was very clean and the service person that helped me, Mallory, was very patient and attentive. I felt complete confidence in her work. that helped me, Mallory, was very patient and attentive. I felt complete confidence in her work. More
Mallory M in service is a true professional and the nicest person to work with. She takes care of her customers. Went above and beyond what I expected. nicest person to work with. She takes care of her customers. Went above and beyond what I expected. More