Sewell BMW MINI of Plano - Service Center

Great experience at Classic working with my advisor Jeremy Garber. My M2 was serviced quickly and I was updated consistently on the status. Definitely recommend him and this dealership if you’re gettin Jeremy Garber. My M2 was serviced quickly and I was updated consistently on the status. Definitely recommend him and this dealership if you’re gettin service done. More

Outstanding service from Jeremy. I use to go to BMW of Dallas that is near my home but for now on I will make sure to drive to Classic to work with him. Dallas that is near my home but for now on I will make sure to drive to Classic to work with him. More

On Friday, Feb 5th, I took my vehicle to Classic BMW for its first service and wanted it detailed. Carlos Villegas was assigned as my service advisor and was kind enough to set me up with a real nice loane its first service and wanted it detailed. Carlos Villegas was assigned as my service advisor and was kind enough to set me up with a real nice loaner. At the time, he said that the detail shop may not get to it until Monday at the latest. I was OK with it since I had some nice loaner wheels, although I told him I had a flight out of town on Monday afternoon and I wouldn’t be back for a week. He said he was off on Saturday, but would keep me apprised. On Saturday, I called Classic BMW to cancel the detailing because I really needed to bring back the loaner Monday morning before my flight. Within 30 minutes Carlos called me even though he wasn’t working, and was able to ascertain that my car had been serviced and detailed. He didn’t have to call me because it was his day off, but he did. I believe that Carlos Villegas’s professionalism and his selfless act of spending his personal time to take care of a customer makes Classic BMW the #1 dealership in the North Texas area. More

Best service center in DFW for your BMW or Mini! Ron Williamson is the best. He kept us updated during our repair and made sur we were getting the best deal possible! Williamson is the best. He kept us updated during our repair and made sur we were getting the best deal possible! More

Always speedy service and friendly staff, Carlos has been my service advisor for years and I’ll stick with buying BMW because of the excellent service! my service advisor for years and I’ll stick with buying BMW because of the excellent service! More

I literally wasted $11K @ BMW Plano & my SUV still messed up. My service advisor that i was working with was Mr Chip. He stated to me one day that he swears he been working for the dealership for 20 years an up. My service advisor that i was working with was Mr Chip. He stated to me one day that he swears he been working for the dealership for 20 years and K believe that he doesn’t know that the X5 has two batteries. They wanted to charge me another $3k to get it fix. I will never recommend nobody to BMW in Plano. More

Another great experience with the service department, ask for Cody. The staff went out of their way to make not only myself but the other service customers feel like our satisfaction was of utmost importance for Cody. The staff went out of their way to make not only myself but the other service customers feel like our satisfaction was of utmost importance to them. More

I can't thank Classic BMW of Plano enough for a wonderful and stress free experience. Cody Garcia really listened to all of my questions and concerns and made it all happen. Thanks again! and stress free experience. Cody Garcia really listened to all of my questions and concerns and made it all happen. Thanks again! More

The Service Dept. is truly professional. I appreciate Mallory getting the job done right from the start. I very much appreciate her honesty. She obviously loves to help people. Thank you again. Mallory getting the job done right from the start. I very much appreciate her honesty. She obviously loves to help people. Thank you again. More

Agradecida por la ayuda que me dio Mallory con el servicio de mi carro. Muy amable y profesional. Tubo mucha paciencia con migo y me explico todo muy bien. servicio de mi carro. Muy amable y profesional. Tubo mucha paciencia con migo y me explico todo muy bien. More