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Sewell BMW MINI of Plano - Service Center

Plano, TX

3.2
290 Reviews

290 Reviews of Sewell BMW MINI of Plano - Service Center

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June 05, 2021

1st time I was not happy with Glen Toyota!! Nothing they did was right!! I paid for a key to be programmed to my car. More

by Caloosa306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich who new nothing!!
Jun 07, 2021 -

Sewell BMW MINI of Plano responded

Hello, I am concerned to learn about your disappointment regarding your recent service experience. Your feedback is important to us, and I would appreciate the opportunity to discuss your review further. Can you please reach out to me at a time that is convenient for you? Thank you, Chuong Nguyen Service Director 214-778-2701 cnguyen@classicbmw.com

May 31, 2021

Very pleasant experience a few weeks ago at Classic BMW in Plano, TX. My service advisor Jeff Daggon was great. Look forward to the next visit. More

by dalbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Jun 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for sharing your enjoyable experience at Classic BMW of Plano. We look forward to being of service again next time.

May 31, 2021

As always, Jeremy Garber takes care of me when I need service done on any of my BMWs. Thanks for always being honest and transparent with me. More

by Burton Guster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Garber
Jun 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for sharing how our team at Classic BMW of Plano has always provided you with excellent care. We look forward to helping you again.

May 31, 2021

If you’re looking for a great service advisor, look no further, Carlos is your guy. He is by far the most helpful, informative and friendly advisor I’ve ever had. When you call to make an appointment, ask More

by Jonathan M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for sharing how Carlos took care of your vehicle needs at Classic BMW of Plano, Jonathan. We appreciate the recommendation.

May 31, 2021

What a great Service Department. From the valets that greet you to the Service Advisors. Everyone is courteous and always willing to help. Classic BMW is highly recommended. More

by biglos93lx
Recommend Dealer
Yes
Employees Worked With
Carlos Villegas
Jun 01, 2021 -

Sewell BMW MINI of Plano responded

Thank you for the 5-star rating and for sharing your experience. Classic BMW Service Department appreciates your business. We look forward to future visits. Safe travels.

May 03, 2021

I just wanted to say thank you to Cody Garcia for doing the little things to make my experience at the dealership easy and carefree. More

by dbishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Garcia
May 04, 2021 -

Sewell BMW MINI of Plano responded

We're happy you found our staff to be so supportive during your experience here at Classic BMW of Plano. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 30, 2021

Wanted to recognize Jeff Daggon in the service center at Classic BMW in Plano, Texas. Jeff did a great job taking good care of my BMW. More

by cp164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
May 01, 2021 -

Sewell BMW MINI of Plano responded

Hi there, From our team at Classic BMW of Plano we would like to express our gratitude for your five star review. Your satisfaction means everything to us, so we are ecstatic to hear about your recent experience with Jeff. Thank you for choosing Classic BMW of Plano and we hope to continue to assist with all of your future automotive needs.

April 26, 2021

David Adamcik at Classic BMW is outstanding in the service he provides. Service updates are given in a timely manner and he always ensures kindness and professionalism. David has been my Service Advis More

by Mswmb270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adamcik
Apr 27, 2021 -

Sewell BMW MINI of Plano responded

Hi there, At Classic BMW we would like to thank you for your five star review. We strive to keep our customers updated and informed, therefore we are delighted to hear that David has made this possible for you. We also appreciate you returning to us over the years. We hope to continue to assist with all your future automotive needs.

April 22, 2021

I am the owner of bmw and I have encountered many problems and need bmw service staff to help me. I am a foreigner, my English is not good, but Cody Garcia helped me. He is a very good and profession More

by YY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CodyGarcia
Apr 23, 2021 -

Sewell BMW MINI of Plano responded

Thank you for the wonderful review! We are so pleased to see that Cody's outstanding service was patient and professional. We will be sure to share your feedback with him. If you or your BMW needs anything, Classic BMW of Plano is here for you.

April 01, 2021

Just wanted to give a big thanks to Classic BMW service center in Plano, TX. The service I received was top notch and my service advisor Jeff Daggon was great. More

by LTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Apr 01, 2021 -

Sewell BMW MINI of Plano responded

Hi! Thanks for your shout-out about us at Classic BMW and your five-star rating. Stop by again!

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