Sewell BMW MINI of Plano - Service Center

I'm constantly asked to post reviews about "my experience" with different companies I interact with. That being the case, I only post if I truly believe I was treated in a manner that is above an experience" with different companies I interact with. That being the case, I only post if I truly believe I was treated in a manner that is above and beyond. If I feel the treatment was average or lower, I'll just be nice and don't write anything. With Classic BMW, and especially my advisor, Cody Garcia, I have no reservation about posting on how great their customer service facility is and how well Cody treats my wife and I every time we bring in our BMW X5 in for service. They have always provided us with a very nice loaner and are quick to take care of any maintenance issues. This time around, Cody went way above and beyond and I cannot thank Cody enough. With my extended warranty coming to a close, Cody advised me to leave my X5 for a comprehensive inspection to look for any issues that could be fixed under warranty. Well, they found numerous mechanical issues that, in my opinion, saved me thousands of dollars in future repairs. Thank you Cody! The dealership itself is fantastic. Clean and buzzing with activity, it's an experience I love to interact with. I always feel special walking around the dealership and everyone I interact with are so friendly and professional. We did not buy our X5 from Classic BMW, but I can assure you that our next BMW will come from this dealership. More

1st time I was not happy with Glen Toyota!! Nothing they did was right!! I paid for a key to be programmed to my car. did was right!! I paid for a key to be programmed to my car. More

Very pleasant experience a few weeks ago at Classic BMW in Plano, TX. My service advisor Jeff Daggon was great. Look forward to the next visit. in Plano, TX. My service advisor Jeff Daggon was great. Look forward to the next visit. More

As always, Jeremy Garber takes care of me when I need service done on any of my BMWs. Thanks for always being honest and transparent with me. service done on any of my BMWs. Thanks for always being honest and transparent with me. More

If you’re looking for a great service advisor, look no further, Carlos is your guy. He is by far the most helpful, informative and friendly advisor I’ve ever had. When you call to make an appointment, ask further, Carlos is your guy. He is by far the most helpful, informative and friendly advisor I’ve ever had. When you call to make an appointment, ask for Carlos! More

What a great Service Department. From the valets that greet you to the Service Advisors. Everyone is courteous and always willing to help. Classic BMW is highly recommended. greet you to the Service Advisors. Everyone is courteous and always willing to help. Classic BMW is highly recommended. More

I just wanted to say thank you to Cody Garcia for doing the little things to make my experience at the dealership easy and carefree. the little things to make my experience at the dealership easy and carefree. More

Wanted to recognize Jeff Daggon in the service center at Classic BMW in Plano, Texas. Jeff did a great job taking good care of my BMW. Classic BMW in Plano, Texas. Jeff did a great job taking good care of my BMW. More

David Adamcik at Classic BMW is outstanding in the service he provides. Service updates are given in a timely manner and he always ensures kindness and professionalism. David has been my Service Advis service he provides. Service updates are given in a timely manner and he always ensures kindness and professionalism. David has been my Service Advisor for over 10 years, he knows the BMW products and is willing to detail and explain any questions I may have, David is the best! More

I am the owner of bmw and I have encountered many problems and need bmw service staff to help me. I am a foreigner, my English is not good, but Cody Garcia helped me. He is a very good and profession problems and need bmw service staff to help me. I am a foreigner, my English is not good, but Cody Garcia helped me. He is a very good and professional service staff, very good attitude, very patient to help and answer questions, he will update the progress to customers every day And report. Make people trustworthy! So I recommend Cody Garcia to everyone! An excellent bmw classic employee. More