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290 Reviews of Sewell BMW MINI of Plano - Service Center
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February 01, 2018
Superior Service My service advisor Chip Koestler is customer focused and always does the very best job each time I take my BMW 328i in for routine service. My service advisor Chip Koestler is customer focused and always does the very best job each time I take my BMW 328i in for routine service. More
by Yvonne Sullivan
Employees Worked With
Chip Koestler
February 01, 2018
Family, friendly organization When I bought my car at BMW dealership in Dallas off Lemmon I had terrible customer service. they treated me like I was poor and I was so upset with m When I bought my car at BMW dealership in Dallas off Lemmon I had terrible customer service. they treated me like I was poor and I was so upset with my purchase. When I had to get my car serviced I went to a closer BMW dealership, Classic BMW and everything changed. Keith just so happen to be my service advisor and I was so lucky! Keith walked me step by step in what they will do on my vehicle and asked me about any concerns I had or what else he could do to make sure I leave happy. He also heard me on how I wasn’t too happy about my vehicle and introduced my to a sales accosicate, Doug, who calls me just to say hi and how I am doing. I can’t explain how grateful I am for Keith and his customer service. I have had seven tires pop and every time I call Keith he will always ask if he needs to stay in the phone with me if I am nervous or stays late to make sure I am taken care of. I will forever be a loyal BMW customer just because of Keith. I can never thank him enough for his kindness and compassion for his customers. I cannot wait to buy my next vehicle at Classic BMW. More
by SheridanGlass
Employees Worked With
Keith Damer
January 31, 2018
Great Experience!! I want to comment on the great service experience I have at your dealership. Ron W always does a great job when we bring our BMW in for service and I I want to comment on the great service experience I have at your dealership. Ron W always does a great job when we bring our BMW in for service and I have confidence that my vehicle is in good hands! More
by Big Bear
Employees Worked With
Ron Williamson
January 31, 2018
January 2018 A superb dealership, their entire team is professional and polite....especially my advisor Keith! Will definitely be bringing back my x5 to Classic BM A superb dealership, their entire team is professional and polite....especially my advisor Keith! Will definitely be bringing back my x5 to Classic BMW in Plano!! More
by KCinTX
Employees Worked With
Keith
January 31, 2018
Great service Keith Damer is my service advisor and he always do right things for me when I am in for service. I recommend him to anyone. Thanks Keith, great job! Keith Damer is my service advisor and he always do right things for me when I am in for service. I recommend him to anyone. Thanks Keith, great job! More
by madjae
Employees Worked With
Keith
January 30, 2018
Good Job I take my older parents cars in for service and, being a woman, I always dread the whole service experience. I met Ron at Classic BMW for the first ti I take my older parents cars in for service and, being a woman, I always dread the whole service experience. I met Ron at Classic BMW for the first time and he was kind, answered all my questions and put me at ease. I will continue to come back. More
by Mel Stern
Employees Worked With
Ron Williamson
January 29, 2018
I have always had a wonderful experience. However, this particular time, Keith went beyond and excelled my already satisfied experiences. He showed concern, explained everything in detail, an However, this particular time, Keith went beyond and excelled my already satisfied experiences. He showed concern, explained everything in detail, and updated me daily. My car looked new when I picked it up. Excellent job to Keith and the entire service department. More
by Baby Beemer
Employees Worked With
Keith Damer
January 28, 2018
My BMW Dealership!! The reason why I fell that this is the only place that I would go to get my car service is because when I need get answer about my issue my friend Byr The reason why I fell that this is the only place that I would go to get my car service is because when I need get answer about my issue my friend Byron Gabriel has always been up front with me even when I didn't like what I wanted to here. The reason I say my friend is when I first talk to him that's how he made me feel! I don't live near the dealership but I will drive the 45min drive just to get the piece of mind if I have an issue it will be handle! More
by Qdog
Employees Worked With
Bryon Gabriel
January 25, 2018
Top service I’ve had dealings with Classic BMW and when of service my first thought is Randy DesCamp. Mr. DesCamp keeps you informed about how your service is goi I’ve had dealings with Classic BMW and when of service my first thought is Randy DesCamp. Mr. DesCamp keeps you informed about how your service is going and when you’re finished you drive away feeling that he and the dealership have treated you honestly. More
by Phil Brosius
Employees Worked With
Randy DesCamp
December 30, 2017
great service I bring my car her for service. Ron Williams always provide excellent service to my BMW. I recommend Classic BMW for service. Always a great experienc I bring my car her for service. Ron Williams always provide excellent service to my BMW. I recommend Classic BMW for service. Always a great experience. More
by Shiva
Employees Worked With
Ron Williams
