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Sewell BMW MINI of Plano - Service Center

Plano, TX

3.2
290 Reviews

290 Reviews of Sewell BMW MINI of Plano - Service Center

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March 31, 2018

BMW service I take my BMW to them for service and my advisor Ron Williamson always takes the best care of my and my car. I can always count on him to get the car More

by A Hossain
Recommend Dealer
Yes
Employees Worked With
Ron Williamson
March 29, 2018

Classic Service Had to take my 328i in for service. It needed the ac fixed and an oil change. My service guy was Chip Koestler and he did a wonderful job. He got my c More

by Haley P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Koestler
March 19, 2018

Excellent Staff and highly skilled Mechanics All the credit goes to James Brooks and his team members for doing such an awesome job on my car in fixing USB port and other electrical issues. I am More

by PRABHAKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and his associates plus rental staff members.
Mar 20, 2018 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to share your experience with James, Jim, and the rest of our team! It's been our pleasure to serve you over the years and ensure that you always felt comfortable working with us. We appreciate the recommendation, and we hope to serve you for many years to come.

March 01, 2018

Exceptional service Special shout out to Ron in service for going out of his way to help with repairs on my older BMW. He helped get it repaired and ready for my son to t More

by Nik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Williamson
March 01, 2018

Thank You! Recently my BMW car was running poorly do I took it to Classic BMW for service. Ron W made sure it was fixed right and got me back on the road quickly More

by Cheri O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Williamson
Mar 01, 2018 -

Sewell BMW MINI of Plano responded

Hi Cheri, Thank you for leaving us a five-star review. We are happy to hear Ron made sure your BMW was fixed right and got you back on the road in a timely manner. We appreciate your business and hope to see you soon. Best, John K General Manager

February 28, 2018

thank you for great service! I want to thank my service guy Ron Williamson for taking awesome care of my BMW car! Classic BMW is top notch and all the folks there are friendly and More

by Vivian Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Williamson
February 01, 2018

Great Service I recently brought my 328i in for service and my advisor was Chip Koestler. He did a great job and made me feel at ease with the handling of my repair More

by T Hitchens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Koestler
Feb 01, 2018 -

Sewell BMW MINI of Plano responded

Thank you for your five-star review of our service. We are fortunate to have Chip on our team. Come by if we can do anything else for you. Best, John K, General Manager

February 01, 2018

Good Job! We take our vehicles to Classic BMW for the superior service provided and awesome loaner cars. Our service guy Ron Williamson goes above and beyond. W More

by Jim Richards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Williamson
Feb 01, 2018 -

Sewell BMW MINI of Plano responded

Hi Jim, Thank you for taking the time to leave positive feedback regarding Ron. The overall five-stars are much appreciated! Come by if we can do anything else for you. Best, John K General Manager

February 01, 2018

Service Excellence When I take my 328i in for service at Classic BMW, Chip Koestler is the guy I use. He is knowledgeable and extremely helpful. He is highly recommended More

by Chrissy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Koestler
Feb 01, 2018 -

Sewell BMW MINI of Plano responded

Thanks for the five stars, Chrissy. We appreciate your feedback on your experience with Chip. Let us know if we can do anything else for you. Best, John K General Manager

February 01, 2018

Top Notch Service My advisor Chip Koestler has been working with me for several years with the repairs on my X5. He is very knowledgeable and takes the worry out of ser More

by James D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Koestler
Feb 01, 2018 -

Sewell BMW MINI of Plano responded

Hi James Thanks for the five-star review regarding your experiences with Chip working with you on your X5. We appreciate the feedback. Looking forward to your next visit! Best, John K General Manager

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