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Sewell BMW MINI of Plano - Service Center

Plano, TX

3.2
290 Reviews

290 Reviews of Sewell BMW MINI of Plano - Service Center

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August 31, 2018

Customer service I have always felt with service advisors through my time, some good some bad although John Sojdei by far meets every requirement and is extremely resp More

by Auto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sojdei
August 31, 2018

Review As John Sojdei knows I appreciate him very much I just want to post here that he is by far the most helpful advisor I've had and I really thank him fo More

by E46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sojdei
August 30, 2018

Good service I would like to take a minute and say I really appreciate John Sojdei for the service that he always provides to me and my family. More

by Beamer123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sojdei
August 30, 2018

Good team If you ever have any sort of trouble with your BMW take it to John Sojdei at Classic for the best deal on your service More

by Classic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN Sojdei
August 30, 2018

Ron Williamson is awesome! Ron always does a great job for me! If anyone is looking to get service done on their car I highly recommend going to see Ron! More

by ilovemyBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Williamson
August 30, 2018

Kieth Damer Classic treats their customers top notch. Ask for Kieth Damer to be your service advisor. He’s the best. He’s now an extension of the family. Anything More

by Zachb12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieth Damer
August 29, 2018

My service advisor Keith Damer ROCKED!! My car was washed and ready to go on the time promised!! I also was pleased with all the valets on the friendliness of them!! More

by SERIKSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Damer
August 28, 2018

Excellent communications and customer service Excellent Communications and excellent service. Keith, my agent, has been exceptionally accommodating. He’s customer service is superb. He goes abov More

by Amil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
August 28, 2018

Great service I would like to say that I recommend John Sojdei for anyone with a BMW he will without any doubt get you taken care of More

by Bmw123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sojdei
August 17, 2018

Beware of this Place!! Classic BMW in Plano is THE WORST car dealership I have EVER worked with. I’ve been swindled and treated like crap from the moment I purchased my car More

by Brian1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy, Byron, Nathan in Service Department.
Aug 18, 2018 -

Sewell BMW MINI of Plano responded

Brian, Thank you for taking the time to share your feedback regarding your experience in our service department. We are filled with regret to learn that we have not been able to meet our standards of customer satisfaction. We would like to invite you to reach out to us so we can address any doubts or concerns you may have. Contact us as soon as you can. I look forward to hearing from you. Best, Chuong Nguyen Service Director 214-778-2701 cnguyen@classicbmw.com

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