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Sewell BMW MINI of Plano - Service Center

Plano, TX

3.2
290 Reviews

290 Reviews of Sewell BMW MINI of Plano - Service Center

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June 30, 2019

Amazing service!!! Always taking my BMWs to John Sojdei!!! He has been my to go guy for service. Im updated with whats going on and my car is great when I pick it up. He More

by Cirilo Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sojdei
Jun 30, 2019 -

Sewell BMW MINI of Plano responded

Thanks for taking the time to share your amazing service experience working with John for any services for your BMW. He is definitely a wonderful asset to our team. If there is anything else we can do for you, please do not hesitate to let us know. We are always happy to help.

June 30, 2019

Great service! Highly recommend using John Sojdei for your service needs at Classic BMW. He will go out of his way to ensure you and your vehicle are taken care of. More

by martsolr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sojdei
Jun 30, 2019 -

Sewell BMW MINI of Plano responded

We are very lucky that John is on our team and it's great to see his efforts are appreciated. Thanks for sharing and please let us know if we can do anything else for you.

June 29, 2019

John Sojdei is outstanding I used to HATE going to the service at Classic BMW but John really turned that around. He has made a living taking care of people and I know I can tru More

by Hamoush9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sojdei
Jun 30, 2019 -

Sewell BMW MINI of Plano responded

We truly appreciate the outstanding comments for John and we are so fortunate to have such a great person like him on our team. Thanks for sharing your feedback and please let us know if we can assist you with anything else.

June 27, 2019

Fast maintenance service I went to Classic BMW for maintenance for my x3. It was a very professional and pleasant process dealing with the valets, service writer and cashier. More

by Willhurwitzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
Jun 27, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the positive review and rating! We are happy to know that your service experience with us went well and that our staff was professional and made the visit pleasant, especially with the help of Cody! We appreciate your business and we hope that you will visit us again soon!

June 27, 2019

Worth the Trip If you're looking for 5 star treatment I highly recommend visiting Classic BMW! Each time I come in for service our advisor is very accommodating and More

by jace74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory
Jun 28, 2019 -

Sewell BMW MINI of Plano responded

That's great news, Jace. Thank you for sharing. Mallory will appreciate the excellent feedback. Have a great day and visit again soon.

June 06, 2019

Service Dept Mallory in the service department is very pleasant to deal with and is very good at communicating about the status of work. I recommend her. More

by CSPlano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory McCormick
Jun 06, 2019 -

Sewell BMW MINI of Plano responded

Communication is the key to efficiency. Thank you for the recognition and for visiting. We hope that you will return for a visit soon. Have a great day.

May 31, 2019

Great Job! I always take my BMW to Keith! He always keeps me updated on my service and provides exceptional service! I would recommend him and no one else. More

by BMWGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Damer
Jun 01, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the great rating and feedback for Keith! We are happy to hear that he goes the extra mile in his service to you each time you're here. Please come back at any time!

April 30, 2019

Excellent Customer Service I came to Classic BMW for an oil change and a brake fluid flush. Zuhaib kept in contact and helped me through every step of the way. More

by Joe Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuhaib Makda
May 01, 2019 -

Sewell BMW MINI of Plano responded

Thank you, Joe. We'll be sure to thank Zuhaib for providing you with excellent customer service. Have a great day!

April 29, 2019

Top notch customer service We brought our BMW here for a couple unexpected service issues and all things considered Classic made this as pleasant as possible. Our service adviso More

by Greg1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory
Apr 30, 2019 -

Sewell BMW MINI of Plano responded

Greg, Thank you for your excellent feedback for Mallory. We truly appreciate learning of your pleasant service experience and welcome you again!

April 28, 2019

Super Service I took my 328i in for routine service and was assigned Chip K as my advisor. He got me done quickly and even had my car washed while I waited. I will More

by CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Koestler
Apr 28, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the five-star review! Chip and our team were happy to assist you with your vehicle needs. We look forward to serving you again in the future.

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