Back

Sewell BMW MINI of Plano - Service Center

Plano, TX

3.2
290 Reviews

290 Reviews of Sewell BMW MINI of Plano - Service Center

Sort by
September 30, 2019

Thank you I've made several visits to Classic BMW for service appointments and our advisor Mallory always delivers. She along with the rest of the staff are ve More

by AveryT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory
Sep 30, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the positive review and rating! We are happy to know that you are a loyal customer and that our team and Mallory are always helpful with your service experiences by being friendly and accommodating. We hope to see you again in the near future!

September 24, 2019

Best service department ever! Carlos always exceeds my expectations whenever I need service. I appreciate great customer service! He is the reason I continue to come to Plano Class More

by Sonothyia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 25, 2019 -

Sewell BMW MINI of Plano responded

Thank you for your glowing review of Carlos! We are pleased to see that his expertise and knowledge have earned your repeat business. If we can be of further service, please be sure to let us know!

September 01, 2019

Chip Koestler Thank you to Chip Koestler for our excellent service. He was very courteous and helpful. I would recommend him to anyone and will be using Chip in the More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Koestler
Sep 01, 2019 -

Sewell BMW MINI of Plano responded

Barbara, he will appreciate your recommendation. Thank you for visiting. Have a great evening and visit again soon.

August 31, 2019

Simply Wonderful I had my vehicle in for service and needed two tires. My advisor Chip K helped me and was easy to deal with. The price was good and the tires came wit More

by Sam F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Koestler
Aug 31, 2019 -

Sewell BMW MINI of Plano responded

Hi Sam, Thank you for taking the time to share your great service experience with Chip! Hope you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

August 31, 2019

Service I had to bring my BMW in for service last week. I has the pleasure of working with David Adamcik. His knowledge and attention to detail is amazing. He More

by BillNye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adamcik
Sep 01, 2019 -

Sewell BMW MINI of Plano responded

We want your service visit to go as smoothly as possible, Matt. Keeping you in the loop helps to make that happen. David will be happy to hear that you appreciate his services. Thank you for your recommendation. Have a great day.

August 31, 2019

5 stars I've had a series of unfortunate experiences at various dealers to have major work done on my X7, but working with Classic has been a breath of fresh More

by MarkG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory
Sep 01, 2019 -

Sewell BMW MINI of Plano responded

Thank you for giving us the opportunity to resolve the issues with your X7 and earn your future business, Mark. You will not regret it. Our team is always at your disposal. Have a great day.

August 02, 2019

Service review My service advisor Ron taken extremely good care of me and my cars. He is always attentive, available, and constantly looking out to make sure my e More

by Ranger54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Williamson
Aug 03, 2019 -

Sewell BMW MINI of Plano responded

Your satisfaction is very important to us. Thank you for sharing your experience. We appreciate your business and hope to see you again soon.

August 01, 2019

Amazing customer service Dropped my car off for my scheduled appointment with John Sojedi. I could really tell he knew what he was talking about when it came to vehicles. My v More

by Bmwtony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sojedi
Aug 02, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the five stars! We love hearing that John's communication and professionalism made your visit a memorable one. If we can do anything else for you, please be sure to let us know.

August 01, 2019

Beyond Service Classic BMW takes customer service to another level. I know this each time I go there to service my X6, because my advisor Chip K treats me with respe More

by Allen B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip K
Aug 01, 2019 -

Sewell BMW MINI of Plano responded

That's what we like to hear! We love nothing more than knowing that Chip treats you well and that you always walk out of our dealership pleased. We look forward to your next visit.

August 01, 2019

Super Service The facilities at Classic BMW makes bringing in my X5 a pleasure. I have the nicest advisor Cody G and he makes me at ease when it comes to servicing More

by Chrissy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Garcia
Aug 01, 2019 -

Sewell BMW MINI of Plano responded

Thank you for stopping by to share your review with us. Cody is always delighted to work with you! We look forward to seeing you again.

...
10
...