Sewell BMW MINI of Plano

Great Experience I must admit i dreaded the process of buying a new car, primarily because of the stereotypical car buying process: high pressure sales tatics, cheesy I must admit i dreaded the process of buying a new car, primarily because of the stereotypical car buying process: high pressure sales tatics, cheesy sales pitches, and trying to sell the car at the highest price possible. I did not experience that process with Brett Warren and Classic BMW. Brett understood what I wanted and got me a fair deal without the constant contact and pressure. I didn't feel like i was being sold, I felt like we were making a deal. I would definitely recommend Brett. More

Exceptional service I would highly recommend this dealership when considering purchasing a new/used vehicle. Pedro Gutierrez and his staff made our whole experience wonde I would highly recommend this dealership when considering purchasing a new/used vehicle. Pedro Gutierrez and his staff made our whole experience wonderful and gave us exceptional customer service. They went above and beyond what other dealers would have, and treated us like family. They also stand behind their product. Thank you Classic BMW of Plano, and especially Pedro. More

Service department is the best Carlos Villegas and company are AAA in my book, ask for Carlos he is the best and the service department is fantastic, you have to see their work to b Carlos Villegas and company are AAA in my book, ask for Carlos he is the best and the service department is fantastic, you have to see their work to believe it and they have the experienced people that use their experience to save money, fantastic,just fantastic. Andre Spears More

Salesman Our Salesman, Mark Fraisen, helped us through the complete buying process. It was a great experience and he made sure I got the perfect car! Our Salesman, Mark Fraisen, helped us through the complete buying process. It was a great experience and he made sure I got the perfect car! More

Great Purchase Experience I have been very impressed with my service advisor, Carlos, in the past three years. However, I just purchased a new BMW through Robin McCormick who I have been very impressed with my service advisor, Carlos, in the past three years. However, I just purchased a new BMW through Robin McCormick who was extremely professional, honest, patient and great to work with. The employees at this dealership make the difference! More

Love my 535 I visited this dealership a week prior to actually buying, and was not approached by anyone within the dealership. I came across a preowned and decid I visited this dealership a week prior to actually buying, and was not approached by anyone within the dealership. I came across a preowned and decided to give them one more shot. I work in a dealership myself, and really struggled with even going back. When I walked in the second time, Pedro Was willing to help and facilitate the purchase in a timely manner. He was very helpful and knowledgeable. Anyone looking at a BMW, I definitely recommend visiting him specifically. More

Magnificent Ms.Mallory McCormick Mallory McCormick has made each and every visit to BMW Service exceptional. Her constant exquisite customer service is tailored to each of her custome Mallory McCormick has made each and every visit to BMW Service exceptional. Her constant exquisite customer service is tailored to each of her customers. She ensures that each and every time we come in that our expectations are far exceeded. Mallory's customer service is the best I have ever experienced at any BMW or Mercedes Benze dealership. I will continue to go to this specific Plano service center because of Mallory. I strongly recommend requesting Mallory McCormick for any of your BMW needs. I guarantee you will not be disappointed and your expectations will be blown out of the water. More

Excellent Service! I recently had my X3 in for a routine service, and it was noted while in the shop that I had a leaking valve gasket cover. The repair was expensive, I recently had my X3 in for a routine service, and it was noted while in the shop that I had a leaking valve gasket cover. The repair was expensive, but the Service Advisor, Mallory McCormick, and the Service Manager, Chuong Nguyen, went to bat for me with BMW to see if they could lower the cost of the repair. They were successful in doing so, and I truly appreciated their help, which made the repair much lower in cost to me. The team at Classic BMW takes customer loyalty seriously, and certainly repaid my loyalty for being an ongoing customer of the dealership for many years. They always provide excellent service, and I certainly recommend using Classic BMW for service related needs for a BMW. They went the extra mile to help! More

Awesome buying experience Mark did an incredible job!! The entire process was quick and easy! Mark helped us bring our third BMW diesel into our family. Thanks again Mark! Mark did an incredible job!! The entire process was quick and easy! Mark helped us bring our third BMW diesel into our family. Thanks again Mark! More

Continued Excellence with Michael Snyder and Classic BMW Michael Snyder was our salesman and did an incredible job. It is obviously that he has great confidence in BMW and in Classic BMW and is an expert on Michael Snyder was our salesman and did an incredible job. It is obviously that he has great confidence in BMW and in Classic BMW and is an expert on BMW vehicles. He demonstrates high integrity and really values his customers. This is the third car that we have purchased from Michael and anticipate more in the future. More