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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

November 11, 2018

5 stars for me! The service department at Classic BMW is just amazing. All around great experience. Thank you Ronald Williamson! I am thoroughly impressed and pleased More

by Paigeybaby08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Williamson
Nov 12, 2018 -

Sewell BMW MINI of Plano responded

Thank you for the five-star rating and great review! We are happy to know that the Service Department was amazing and that you had an overall great experience. It is wonderful that you were impressed with Ronald and that he provided you with quality service at its finest. We hope that you will continue to visit us in the near future!

November 11, 2018

Pressure-Free Car Buying Experience I walked into the dealership expecting to test drive a car but left walking out with one because it was such a stress-free experience. No hesitation r More

by md213
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Nov 12, 2018 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to leave us your positive feedback! We are happy to know that your experience with us went smoothly and that Mr. McCormick was so great! We appreciate you recommending us and we hope to see you again soon!

November 08, 2018

Great, easy, transparent experience Buying a car can be overwhelming. Pedro worked with us to make sure we reviewed all of the options within our needs and wants. He was very knowledgeab More

by md18
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pedro Gutierrez, Victoria Archuleta
Nov 08, 2018 -

Sewell BMW MINI of Plano responded

Thank you for sharing! We understand that buying a new car can be stressful, but our team does their best to make it enjoyable. We hope to see you again!

November 03, 2018

Amazing Service!!!!!!!!! Great service, friendly staff! I recommend Ron Williamson he will take care of you and your vehicle without any stress or worries! I do not let anyone More

by CD2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Williamson
Nov 04, 2018 -

Sewell BMW MINI of Plano responded

Hello, Thank you for your wonderful feedback about working with Ron! We are very lucky to have such a great team member. We will be looking forward to any future visits.

November 01, 2018

Great CPO Experience Michael Snyder of Classic BMW is a great person. Super helpful, easy to work with and really went above and beyond to help make the purchase experien More

by Mann1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Snyder
Nov 01, 2018 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to tell us about your experience! We'll pass this on to Michael for his outstanding customer service.

November 01, 2018

Excellence There is a BMW dealer closer to my office that I would pass without hesitation to go to Classic for service work. My advisor Chip K shows me he cares More

by M Talu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Koestler
Nov 01, 2018 -

Sewell BMW MINI of Plano responded

That's what we like to hear! We're delighted you receive the high-quality service you deserve. We wish you the best!

November 01, 2018

Excellent Car Purchase Experience We recently purchased an X5 from Michael Snyder at Classic BMW. Michael knows BMWs and after buying two other cars from Michael knows what we are loo More

by DocAustrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Snyder
Nov 01, 2018 -

Sewell BMW MINI of Plano responded

Thank you for sharing! We're so glad you are going to come back to us for your next car purchase. We look forward to it!

October 31, 2018

Beautiful dealership awesome service! Awesome dealership! Thank you Rob Williamson for helping me with all of my service inquires! I appreciate the great customer service we have received! More

by Lora_iott7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Williamson
Oct 31, 2018 -

Sewell BMW MINI of Plano responded

We're delighted to have earned your recommendation! We truly appreciate your feedback, and we look forward to your next visit.

October 31, 2018

Great overall knowledge I am considering the switch to a BMW, and I wanted a real first hand experience of what overall maintenance and car care is like for a BMW and not a S More

by JeepGuy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Bodine
Nov 01, 2018 -

Sewell BMW MINI of Plano responded

Thank you for the wonderful review! We hope to see you again soon!

October 31, 2018

Bought a pre-owned: excellent service We bought a pre-owned bmw with Michael Snyder, and he helped us tremendously. He answered all our questions and found us exactly what we were looking More

by sharkdog33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Snyder
Nov 01, 2018 -

Sewell BMW MINI of Plano responded

Thank you for reviewing us! We'll be sure to thank Michael for helping you out and answering all your questions. Thank you!

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