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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

March 16, 2019

Came in for service and bought a new car Service was excellent and friendly. Only complaint would be the trade in value I received for a 2013 740I with 57K miles only being worth 10k. More

by Reasonover1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McKormick
Mar 16, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the review and feedback! We value your time and business, and are always here if we can assist with anything further! Please do not hesitate to reach out to us directly!

March 16, 2019

Great customer service from Robin McCormick & Max This is our 6th BMW from classic. In all 9 years we have been with Robin. Great customer service that’s why we stay loyal. More

by Bbsteph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Mar 16, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the five-star review and congratulations on your 6th BMW! We appreciate your continuing loyalty and business, and hope to see you again soon!

March 16, 2019

Great sales people Jim Francis and Alex Miles make the purchase of a new car so easy. They ask you all the questions to make sure they know exactly what you want before More

by Haggis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Francis and Alex miles
Mar 16, 2019 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to recognize Jim and Alex! They were happy to listen to your needs and find the right vehicle for you. We'll be sure to pass on the compliments to them. We appreciate your business, and we hope to serve you again for your future vehicle needs.

March 15, 2019

Fantastic experience! We have now bought two pre-owned BMWs from Doug Robbins and have been extremely happy with each! Doug’s knowledge and great attitude was the icing on More

by ProudBMWer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Robbins
Mar 16, 2019 -

Sewell BMW MINI of Plano responded

We appreciate the awesome 5-star rating and review. We'll let Doug know how much you enjoy his know-how and excellent service. Thank you!

March 13, 2019

Fantastic Experience Mark was more than helpful. I know I dragged out the process, but he made me feel that I wasn't wasting anyone's time. Mark told me he was off work at More

by Nopppppppp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fresard
Mar 13, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the recommendation! We're glad that you would take the time to post a review and share your experience with Mark. He was happy to help you. We look forward to serving you again in the future.

March 13, 2019

M550xi - Thank you Kelly Bryan I leased my first BMW in 2005 from Classic BMW and have enjoyed driving a 5 Series for 14 years. I just leased my 6th 5 series (M550xi) from Classic. More

by GreggM550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Bryan
Mar 13, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the 5-star review! We appreciate your excellent review and hope to see you again in the future!

March 13, 2019

Great buying experience Worked with Pedro and Amanda. I was actually not looking forward to spending the day at the dealership. We were in and out of there really fast. Pedro More

by Rsajon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, Pedro
Mar 14, 2019 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to share your experience. We're so delighted to know that you were in and out quickly and that you enjoyed your time with us. We look forward to seeing you again in the future.

March 11, 2019

Great knowledge of product! Doug Robbins has extensive knowledge and the ability to find the vehicle I needed. Low pressure and I walked away with a great deal and feeling great! More

by Full Throttle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Robbins
Mar 11, 2019 -

Sewell BMW MINI of Plano responded

Thanks for sharing the fantastic review of Doug and our dealership. We'll be sure to pass your compliments to him. We look forward to seeing you again in the future.

March 10, 2019

Great service! Fred and Classic BMW has the most attentive service I have ever received at a dealership! We had gone to 4 other dealerships in the area and Classic More

by Erica316
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred
Mar 10, 2019 -

Sewell BMW MINI of Plano responded

Hello Erica, Thank you for sharing your efficient and attentive experience with us. You can always count on being treated like family on your visits with us. We hope that you will visit again in the near future. Have a wonderful day.

March 07, 2019

Quickest Buy Ever I saw the car as soon as it showed up on the website and I knew I have to get it. I spoke with Michael Snyder the next morning and he was friendly eno More

by Masood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Snyder and Tim Walker
Mar 08, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the outstanding review! We hope you are enjoying your new ride!

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