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Sewell BMW MINI of Plano

Plano, TX

4.0
928 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 928 reviews

March 28, 2019

Excellent experience Took my BMW here for service and was pleasantly surprised by the level of care and attention. Our advisor Mallory made our experience quick and got u More

by E92m3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory
Mar 29, 2019 -

Sewell BMW MINI of Plano responded

Hello, Thank you for allowing us the opportunity to earn your future business. We will always try to meet your needs in the most efficient of manners. We look forward to seeing you again.

March 28, 2019

Personal, Reliable and Professional Robin McCormick at Classic BMW has been my sales counselor for 6 years and I just leased my 3rd BMW. Robin treated me with the utmost respect at all More

by Fourty Acres abd Counting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Mar 29, 2019 -

Sewell BMW MINI of Plano responded

Hi, We appreciate you taking the time to leave us your feedback in regards to Robin's performance during your multiple visits. Thank you for your continued patronage over the years. We will continue to do our best in meeting your automotive needs. Have a great day and visit again, soon.

March 28, 2019

Preowned Car Review I purchased a 2017 INFINITI QX50 AWD from Classic BMW in 03/2019. Mark F. was my sales person. I hate buying cars because I hate dealing with sales pe More

by INFINITI Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark F. and Amanda
Mar 29, 2019 -

Sewell BMW MINI of Plano responded

Hello, It sounds like you had an amazing experience while shopping for your QX50. Thank you for sharing. Mark and Amanda will be notified of your satisfaction in regards to their performance. You can always count on a fair and accurate price when dealing with our sales associates. Please let us know when we may assist you further. Have a wonderful day.

March 28, 2019

The best car buying experience ever! I just bought my wife her second BMW, and I couldn't be happier that I chose Classic over any other dealership, Mostafa Soliman, did a great job durin More

by CesarV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mostafa Soliman
Mar 29, 2019 -

Sewell BMW MINI of Plano responded

Hi Cesar, Mostafa will be thrilled to learn that you are happy with your recent visit. Thank you for the perfect rating and response. Please let us know when there is anything else that requires our assistance. We hope that you will return for a visit, soon.

March 28, 2019

Best car buying experience ever Jessica Watts could not have been better! A positive experience from start to finish! Would highly recommend her, and already have referred friends More

by B&d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Watts
Mar 29, 2019 -

Sewell BMW MINI of Plano responded

Thanks for the wonderful 5-star rating and review of Jessica and our dealership. We truly appreciate the recommendation. Come visit us again anytime!

March 27, 2019

The Best! Wonderful experience working with Douglas Robbins on our new purchase! He made the entire experience wonderful and top notch. A true professional an More

by JetSetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Robbins
Mar 27, 2019 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to review us! We are happy to hear you received great customer service from Douglas. Come back and see us again in the future!

March 27, 2019

Easy transaction and fast delivery. We are happy with our first bmw purchase. Everything went smoothly and easy because of Mr. Doug Groves. We did not feel we were left out or discrimina More

by Aimee and Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Groves
Mar 27, 2019 -

Sewell BMW MINI of Plano responded

Thank you for choosing us for your buying experience! We like to ensure every guest has a wonderful experience so we are happy to hear that you received great customer service. Thank you so much.

March 27, 2019

Awesome experience I know I’m a pain in the butt when it comes to car buying and John was so patient and made sure I found everything I was looking for in a vehicle. Wo More

by mwebb2342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and James
Mar 27, 2019 -

Sewell BMW MINI of Plano responded

Thank you! It was a pleasure doing business with you. We appreciate your business and hope to see you again!

March 27, 2019

SErvice Just visited Classic BMW in Plano, Texas to service my 328i. Met with service advisor Jeff Daggon. The entire process went perfect and I am very happy More

by RMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Mar 28, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the wonderful review! We're glad that you are happy with your experience! Come back and see us anytime!

March 26, 2019

If Professionalism and Experience are important to you ...Then Classic BMW is your dealership and Doug Robbins is your man. In a world where customer service is increasingly driven by the lowest commo More

by garydfaulkner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Robbins, Joe Ellis
Mar 26, 2019 -

Sewell BMW MINI of Plano responded

Thank you for the positive feedback! We are happy to know that you had a good experience and with the help of Doug! It is great that Doug was the best and provided you with amazing customer service. We will make sure to share your experience with him and we hope that you will visit us again in the near future!

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