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Seth Wadley Ford Lincoln - Service Center
Pauls Valley, OK
133 Reviews
133 Reviews of Seth Wadley Ford Lincoln - Service Center
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February 23, 2016
New engine needed on my diesel.... My F350 blew the engine. Seth Wadley service filed a claim with Ford for me. It had 101,700 miles on it, so was just out of warranty. They got Ford My F350 blew the engine. Seth Wadley service filed a claim with Ford for me. It had 101,700 miles on it, so was just out of warranty. They got Ford to cover 1/3, the dealer covered 1/3, and I was left with 4500 to pay. They gave me an F150 to drive while they dealt with Ford. I appreciate their help, but I will never have another one without keeping a current warranty. More
by NEVER2FAST4
Verified CustomerEmployees Worked With
February 22, 2016
Service Without Hiccup I scheduled my service visit one week in advance. It was one of the first appointments that Friday morning. Everything went smoothly and just as expec I scheduled my service visit one week in advance. It was one of the first appointments that Friday morning. Everything went smoothly and just as expected. Staff was friendly and had me back on the road in a timely manner. More
by matthewwatkins
Employees Worked With
February 18, 2016
Poor Service Dept My Ford F-150 was making a noise from the front end, like a brake shoe was sticking or a caliber. Made an appointment with the service dept at the For My Ford F-150 was making a noise from the front end, like a brake shoe was sticking or a caliber. Made an appointment with the service dept at the Ford store to have it looked at and have the oil changed. After a couple of days not hearing from them, I called my service advisor (Kyle Gimlin) to see what they had found out and he said his technician thought it was my rotors but he couldn't hear the noise so he needed to get another technician to drive it and make sure. He called me back and said yes it was my front rotors and it would be around $101 per rotor. And if that doesn't fix it, then they would need to replace the back rotors. I disagreed because if it was my rotors, I would think it would be making the noise all the time, which it doesn't. I told him to just change my oil and I would pick my truck up on Saturday. As I was headed out the parking lot, I heard the noise, so I turned around. I asked Kyle to come ride with me and he said no that he couldn't because no one else was there, which wasn't true. I replied well what about a technician, and he said no they only do oil changes. I replied so there's no one who could ride with me to hear what I'm talking about and he said no, and added that his technicians work on trucks everyday and they said it was my rotors. I said well I'm sorry but I think they misdiagnosed my problem, and I headed back to OKC in total disbelief of the treatment. A few days later, I received a survey by email. Filled it out with poor marks and explained the situation, and I have yet to hear from anyone and its been over a month now. I would not say that's good customer service nor taking care of your customer. More
by LoDo
Employees Worked With
Kyle Gimlin
February 17, 2016
Great service, friendly people It's been a little over one year since I purchased a used 2011 Ford F-150 XLT 4x4 from Seth Wadley Ford. They have been the best dealer by far from sa It's been a little over one year since I purchased a used 2011 Ford F-150 XLT 4x4 from Seth Wadley Ford. They have been the best dealer by far from sales to service that I have ever dealt with in over 40 years of purchasing and servicing vehicles. I would highly recommend them to anyone needing a new or used vehicle including service and maintenance. I hope that they continue to maintain their high standards. More
by jeapster93
February 15, 2016
Oil change I was in and out in no time, I will be scheduling all my oil changes for Saturdays. I am very thankful they are open Saturday's for oil changes, due I was in and out in no time, I will be scheduling all my oil changes for Saturdays. I am very thankful they are open Saturday's for oil changes, due to the fact that I work 10 hour days! More
by MOLLY_SELZER
February 15, 2016
very good Service dept is always very good takes care of issues normally wait is normal for service require Would recommend highly Send anyone that is inter Service dept is always very good takes care of issues normally wait is normal for service require Would recommend highly Send anyone that is interested in buying auto to Seth Wadley just because of service dept Thx More
by BRBSCLPSE
Employees Worked With
February 01, 2016
Water pump replacement They delivered me a loaner vehicle and picked up my vehicle, they did however have my vehicle for about a month because they had a hard time finding They delivered me a loaner vehicle and picked up my vehicle, they did however have my vehicle for about a month because they had a hard time finding where the antifreeze leak was coming from. I did try to tell them that the drips were coming from the area of the water pump. But a big thanks to my salesperson Troy for helping me out with this issue. I checked the antifreeze reservoir when I got home and it was bone dry which is my only complaint. More
by DENTON_P
January 29, 2016
Better to drive a ways I drive 40 miles to get the free oil change. Sounds odd but it takes them less than an hour to change the oil and look it all over and keep service re I drive 40 miles to get the free oil change. Sounds odd but it takes them less than an hour to change the oil and look it all over and keep service records for the future buyer. All for free since the truck came from them. If I had the oil changed here at home (40 miles from Pauls Valley) it would cost me more than the gas to round trip does. I looked at the rates that they charge to other customers that doesn't qualify for the free oil change it is still cheper than in Chickasha. More
by TRCTRPLLR
Employees Worked With
January 26, 2016
Service has always been excellent. When ever I need to being my 2012 F250 pickup in for service the service staff have been excellent and I have never had any problems When ever I need to being my 2012 F250 pickup in for service the service staff have been excellent and I have never had any problems More
by p_blackburn55
Employees Worked With
January 26, 2016
great service and everyone was very helpful Iam not much on words but the service center at Seth Wadley was very helpful and fix my truck, I would use them again hope don't to ,but it is good t Iam not much on words but the service center at Seth Wadley was very helpful and fix my truck, I would use them again hope don't to ,but it is good to know that if you need them ,they will help More
by DGH1150
Employees Worked With
Chris Owens, Michael Day, Shane Cole
