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71 Reviews of Serramonte Ford - Service Center
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April 02, 2025
Been going here for over 40 years and have always been extremely satisfied, especially when there was a problem extremely satisfied, especially when there was a problem More
by ideut8
Employees Worked With
March 27, 2025
Excellent service. Car was Valet picked up and delivered and tracking available. Courtesy wash also provided. Car was Valet picked up and delivered and tracking available. Courtesy wash also provided. More
by Colibrí
Employees Worked With
March 26, 2025
By far the worst service, both from Henry Bueno and the technicians that I dealt with on his team. I'm used to dealing with Toyota for a different vehicle that I own, and Ford has fallen short on every lev technicians that I dealt with on his team. I'm used to dealing with Toyota for a different vehicle that I own, and Ford has fallen short on every level. I will never buy another Ford, after dealing with Serramonte Ford service department. More
by mariamaria84
Employees Worked With
March 24, 2025
Competent service advisors; prices way too high; service work is speedy; the quality of what service was performed seems appropriate; forgot to perform or advise re required inspection necessitated by recal work is speedy; the quality of what service was performed seems appropriate; forgot to perform or advise re required inspection necessitated by recall bulleting More
by Lotusman
Employees Worked With
March 14, 2025
Kyle Roderick has been our advisor for more than 10 years and because of him, we will continue to buy Ford vehicles from Serramonte Ford. and because of him, we will continue to buy Ford vehicles from Serramonte Ford. More
by Hannah
March 03, 2025
Great job! The guy worked on time. Looking forward for the next service .Thanks for everyone. The guy worked on time. Looking forward for the next service .Thanks for everyone. More
by Benny
Employees Worked With
February 28, 2025
They provided prompt responses and fixed the promptly and efficiently. Notified me that I had a problem with the transmission and notified me that a replacement could be made at no charge. This also was effi efficiently. Notified me that I had a problem with the transmission and notified me that a replacement could be made at no charge. This also was efficiently and promptly performed. More
by edeileenperez
Employees Worked With
January 22, 2025
Serramonte Ford was great. They did our oil change in a timely manner. This will be our "go-to" place for all our future services. They did our oil change in a timely manner. This will be our "go-to" place for all our future services. More
by adkajita
Employees Worked With
January 10, 2025
Good services. The pickup and delivery and mobile service are great, we din’t have to worry about arranging a ride. The pickup and delivery and mobile service are great, we din’t have to worry about arranging a ride. More
by Wojimo
Employees Worked With
December 14, 2024
Was very happy with the prompt, courteous service that I received. I had a problem with my car & arrived without an appointment and Pamela immediately helped me & let me know what the problem was. Thank yo received. I had a problem with my car & arrived without an appointment and Pamela immediately helped me & let me know what the problem was. Thank you for the stellar service!!! More
by candaceinjaian
Employees Worked With
