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Serramonte Ford

Colma, CA

4.6
303 Reviews
At Serramonte Ford, it is our mission to always maintain Ford excellence and we do this by not only offering top-notch brand-new vehicles, but by also offering a variety of reliable, pre-inspected used Ford cars in Colma. Our pre-owned inventory is stocked with an array of great cars, trucks and SUVs, including certified pre-owned and one-owner models. We also have a selection of used car specials for buyers on a budget to take advantage of, allowing them obtain a great, safe car for less.
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999 Serramonte Blvd

Colma, CA

94014

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Showing 303 reviews

January 19, 2024

After making a poor review for Serramonte Ford last week. Immediately an employee from Serramonte Ford comments on the negative review stating to reach out to them. Matt Shone replied instantly to the review More

by britta5377
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Matt Shone
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2024

Daniela and her manager both reached out to me about my car buying needs and if I was still in the market More

by Al Martinez
Recommend Dealer
Yes
Employees Worked With
Daniela Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Serramonte Ford responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated.

December 28, 2023

I couldn't have asked for a better dealership team. Anthony and Hamza helped me in every way possible. That had to be one of the quickest car buying experiences, ever. When I'm looking to buy a car aga More

by Franzjesse24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Awadalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Serramonte Ford responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

December 28, 2023

Gerson and the entire Serramonte Ford team were exceptional, hospitable, genuine, and incredibly knowledgable overall. In my experience, car dealership experiences have never been as enjoyable, str More

by NadiaMarie713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Awadalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lakey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Serramonte Ford responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

November 24, 2023

Generis Reyes provided my wife and I with a fantastic experience when we came to Serramonte Ford to sell our car. He was very personable and answered all of our questions. He thoroughly evaluated our c More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Generis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Serramonte Ford responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

November 18, 2023

Bueno el servicio del dealer es muy bueno y la amabilidad de Jersson también muy satisfecho More

by Esalazar530
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerson Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Serramonte Ford responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

November 15, 2023

The Serramonte Ford team and Jhay were great to work with. They made the process easy. More

by Jenn
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jhay Isip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Serramonte Ford responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

November 13, 2023

Gemma was great. . They were able to get me out the door quickly.would have liked a better sales rate the car. Need to work with pricing. More

by tomporows
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gemma
Nov 13, 2023 -

Serramonte Ford responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

November 09, 2023

Oday Alamour actually went outside to greet me as I was checking out the cars and trucks in front of the dealership. I spoke to him for a few minutes about their inventory of electric vehicles. He was very More

by Mitchell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Betelyoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oday Alamour
Nov 10, 2023 -

Serramonte Ford responded

Thanks for the feedback! We appreciate your business and hope we can assist you again in the future.

October 21, 2023

Great to work with. Would highly recommend again. I was referred by a family member, glad I made the trip down. More

by Softballer184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhay Isip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Serramonte Ford responded

Thanks for the feedback! We appreciate your business and hope we can assist you again in the future.

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