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Serramonte Ford

Colma, CA

4.6
309 Reviews
At Serramonte Ford, it is our mission to always maintain Ford excellence and we do this by not only offering top-notch brand-new vehicles, but by also offering a variety of reliable, pre-inspected used Ford cars in Colma. Our pre-owned inventory is stocked with an array of great cars, trucks and SUVs, including certified pre-owned and one-owner models. We also have a selection of used car specials for buyers on a budget to take advantage of, allowing them obtain a great, safe car for less.
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999 Serramonte Blvd

Colma, CA

94014

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Showing 309 reviews

August 11, 2024

Very good friendly staff I been with Pam for about 10 years She is very good Will continue with her till I sell my car Thank you Pam More

by Snoopy005005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
August 03, 2024

Everyone was professional and took time to make sure the car had the features I was looking for More

by Jmfbrick
Recommend Dealer
Yes
Employees Worked With
Hamza Awadalla
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

The service went efficiently and was done in good time. The communication was also professional. More

by Justaire1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t have any names to give from the service end.
July 31, 2024

Pam was awesome, got me in and out fast for my service and at a good price! More

by BroncoShan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
July 29, 2024

Great customer service from Eric in sales and Jason the F&I guy. Happy with the purchase we made. More

by J Gibson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Finance mgr
July 14, 2024

Great services , great explanation, great deal, highly recommend dealership around in south San Francisco. Definitely will visit again. More

by Aqelectrical
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael "Seth" Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Shone
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

They were very helpful fast Nice and gave me a great price for the car and I so very well appreciate it. Thanks for the good business. More

by Kingmays86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sohail Tabar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Awadalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fintan Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Customer service is lacking once you purchase a vehicle. Sent numerous messages & issue was not resolved until I messaged the general manager. More

by laurelmorales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sebastian Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Shone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Hawk
May 25, 2024

Was a hard buy! Salesperson held his ground, but made sure we got a good deal, and it didn’t take all day. Would go back and buy all my vehicles if it wasn’t 45 minu More

by Marjorie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Awadalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Marjorie responded

Sales person & contract/finance person were great - professional, very helpful, and because of their hard work, I did purchase a used Ford Edge.

May 22, 2024

Satisfied with how this dealership deal with customers particularly the service advisor who took care of my car, Carlos Alçala. Aside from the 20k service, they found some stuff that needs to be done or u More

by Gloriacabuyadao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Serramonte Ford responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.