Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serramonte Ford
Colma, CA
330 Reviews
At Serramonte Ford, it is our mission to always maintain Ford excellence and we do this by not only offering top-notch brand-new vehicles, but by also offering a variety of reliable, pre-inspected used Ford cars in Colma. Our pre-owned inventory is stocked with an array of great cars, trucks and SUVs, including certified pre-owned and one-owner models. We also have a selection of used car specials for buyers on a budget to take advantage of, allowing them obtain a great, safe car for less.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 330 reviews
August 31, 2025
Received my car within the estimated time for the service. Was able to work remotely from the waiting area while waiting for the service to be completed. service. Was able to work remotely from the waiting area while waiting for the service to be completed. More
by Quintona67
Employees Worked With
August 19, 2025
No means NO! When I say I hadn’t even parked before being harassed by “salesman” Tarek (terek?), I mean I was still pulling into a parking spot with my window d When I say I hadn’t even parked before being harassed by “salesman” Tarek (terek?), I mean I was still pulling into a parking spot with my window down when he started talking. I quipped it must be a slow day if you’re meeting people in the parking lot, he said they were busy but it’s their SOP… bull. Anyway, I said I was just there to test drive a vehicle. He asked for my name and cell number 3 separate times, while trying to get me into the showroom to “view inventory on his computer to pick the best vehicle for me” when I literally knew exactly what I was there for. I said no to every cell# attempt before finally having to say “I’m in sales” which he responds “so you understand” and I have to retort “so you should understand that NO means NO and when to back off!” Couple mins goes by, he tried once again… so I gave him a fax number. His insistent behavior led to me leave, abandoning my test drive. Not only did it cost you that sale, I was in the market for 2 vehicles. Well done. More
by Average Joe
Employees Worked With
Terrik Dweydari
May 16, 2025
Always having the best experince in service. The people are friendly and easy to approach whenever you have issues on your car and they are trying their best to fix it. Good job and thank you! The people are friendly and easy to approach whenever you have issues on your car and they are trying their best to fix it. Good job and thank you! More
by Lou
Employees Worked With
Moe Abedelal
April 29, 2025
A very efficient operation with friendly and courteous service. Pamela is a great service representative . service. Pamela is a great service representative . More
by Sapiad
Employees Worked With
April 25, 2025
Brian was very friendly, helpful & as always, courteous. Service was great & received car back in great condition. Always enjoyed my service with Serramonte Ford Service was great & received car back in great condition. Always enjoyed my service with Serramonte Ford More
by ladyt421
Employees Worked With
Brian Lindstrom
April 20, 2025
Serramonte Ford is the best. The service was great no pressure and they explained everything great. Oday and Hamza made the buying process super smooth and not stressful. The service was great no pressure and they explained everything great. Oday and Hamza made the buying process super smooth and not stressful. More
by JJ
April 02, 2025
Been going here for over 40 years and have always been extremely satisfied, especially when there was a problem extremely satisfied, especially when there was a problem More
by ideut8
Employees Worked With
March 27, 2025
Excellent service. Car was Valet picked up and delivered and tracking available. Courtesy wash also provided. Car was Valet picked up and delivered and tracking available. Courtesy wash also provided. More
by Colibrí
Employees Worked With
