1,036 Reviews of Serra Volkswagen - Service Center
Great service and would recommend to anyone who is looking for a new car or looking to have their car service. Everyone always has a great attitude and would recommend to anyone who is looking for a new car or looking to have their car service. Everyone always has a great attitude More
Could have have had better service. I drop my car off at 8 Saturday morning. I didn’t get a call till 12 when my car was ready. My car has never been in the service department that long. I drop my car off at 8 Saturday morning. I didn’t get a call till 12 when my car was ready. My car has never been in the service department that long. Not to mention that my service light was still on when I got back..... More
Completed recall timely Our recall was completed timely. It was very easy to schedule an appointment through the app. The service staff was friendly. We will use them again. Our recall was completed timely. It was very easy to schedule an appointment through the app. The service staff was friendly. We will use them again. More
Service The service Department was great and easy to work with. The only complaint would be the availability of parts and that has nothing to do with the ser The service Department was great and easy to work with. The only complaint would be the availability of parts and that has nothing to do with the service you could not ask for a better group of people to work with, from Cory to Josh it was great. More
Excellent car service Scheduled services and car was completed in under an hour plus they fix something that wasnt on the work order. Great job. Excellent. Bravo. Rock. Scheduled services and car was completed in under an hour plus they fix something that wasnt on the work order. Great job. Excellent. Bravo. Rock. More
Inconsiderate, Poor customer service I wanted the back window serviced because it was stuck. I was satisfied with the job done to my window. I was disappointed with the customer service. I wanted the back window serviced because it was stuck. I was satisfied with the job done to my window. I was disappointed with the customer service. No respect for time, customer convenience and poor customer notification of process. More