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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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April 12, 2021

Everyone was very friendly and courteous. The waiting room was large and offered coffee and water also large TV was provided. The wait was short and pleasant and I will use this dealership again for fut More

by alligator262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
April 08, 2021

I had a wonderful experience with Kia service. Every time I go get my car service I’m always greeted with a friendly smile. Take take good care of my car. More

by Kinard3333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
April 07, 2021

My experience was nice and courteous customer service. The service team took care of my car's needs swiftly. All around, it was a pleasant experience. More

by birmelanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
April 07, 2021

I was called early in the morning with verification of services to be performed after I left my car the night before with the convenient after hours drop off. Service was fast and I was very satisfied wit More

by Me-n-three
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Price
April 07, 2021

Frankie always makes sure I am satisfied with the work they do. He always makes things right when I need anything done. Couldn’t ask for a better service rep! More

by mirwin85819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
April 07, 2021

Best vehicle servicing I've experienced. Quick, clean, thorough, careful, well-reviewed, and helpful. Frankie does a great job and it makes the lengthy drive to Trussville more than worth it. More

by bryanalderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
April 06, 2021

I really enjoyed my service at Kia and Trussville I will be back to service my vehicle I am more than satisfied with my Experience at Kia will be back thanks so much More

by danieljbrown6180@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
March 31, 2021

Bill always take care of getting me in and out fast. Great service. Fast friendly and keep you updated every step. Highly recommend service here More

by Mr. Lojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
March 29, 2021

Frankie is always so wonderful and courteous. Quick and efficient service as well. Thank you guys so much for the upkeep of my 2020 Kia Optima and for sending reminders on maintenance. Wonderful crew over More

by Janice Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
March 27, 2021

Usually kias service has been pretty good but time I'm not satisfied. I will bring it back in to be rechecked. I didn't agree with what I was told. More

by CassandraMuhammad Muhammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
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