Serra Trussville Kia - Service Center

Frankie was extremely kind and professional. Even when customers were being rude, he was still patient and handled them well. He treated everyone with respect, made sure he returned phone calls, and was d customers were being rude, he was still patient and handled them well. He treated everyone with respect, made sure he returned phone calls, and was detailed and thorough. More

They are always friendly and always ask if there's anything I need while I wait. Car is always cleaner than when I brought it in. anything I need while I wait. Car is always cleaner than when I brought it in. More

My daughter's purse was stolen with her only Smart Key to her 2015 Kia Forte! Lisa, Parts, found, ordered & programmed this Smart Key in record time! THANK YOU LISA!!! her 2015 Kia Forte! Lisa, Parts, found, ordered & programmed this Smart Key in record time! THANK YOU LISA!!! More

Visited service department several times and was very pleased with scheduling, completion of service, comfortable/ hospitable waiting area, Clean and friendly environment,seemingly competent services. pleased with scheduling, completion of service, comfortable/ hospitable waiting area, Clean and friendly environment,seemingly competent services. More

This dealership is very friendly and accomadating . The staff is super friendly and the service is excellent. We are never disappointed with any maintenance or repairs we have done.. staff is super friendly and the service is excellent. We are never disappointed with any maintenance or repairs we have done.. More

The service men are always helpful and polite. They gave me an estimate on the time and was very close. The new coffee maker was great as well. me an estimate on the time and was very close. The new coffee maker was great as well. More

I moved my service needs from another Kia dealership a few years ago and have never been disappointed in the quality work that has been provided. Frankie greets me by name when I come in and always expl few years ago and have never been disappointed in the quality work that has been provided. Frankie greets me by name when I come in and always explains anything that is done. I truly appreciate everything More

The service department at Serra Trussville Kia did excellent work on my Soul, working quickly and keeping me informed. They provided scheduled maintenance, and saved me money. Their location is conven excellent work on my Soul, working quickly and keeping me informed. They provided scheduled maintenance, and saved me money. Their location is convenient to both I-59 and I-459, and their lounge (beverages, internet, sofas, etc.) was a comfortable place to wait. I live in Hoover, but the experience was so much better in Trussville than at the Hoover Kia dealership that I'm happy to travel the extra few minutes. More

The S.T.K. staff has a great working family. I want to thank ever one for the good work that they do. Thank you thank ever one for the good work that they do. Thank you More

I had a great experience with the service I received. I was out in less than an hour and my car was cleaner when I left than when I got there. Very satisfied. was out in less than an hour and my car was cleaner when I left than when I got there. Very satisfied. More