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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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June 07, 2021

Always cordial and professional. Throughly covers all service requirements. Completed service work in a timely manner even though I rarely have set appointment. Customer lounge is always clean and well s More

by fcalma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Woods, Frankie Vance
June 07, 2021

I always receive excellent service at this location. They take the time and effort to answer my questions. Very friendly and always courteous! Good job! More

by randipoo2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
June 03, 2021

My vehicle was ready within an excellent time frame. Everything was running great after my servicing. All concerns were taken care of without any issues! More

by kingshannon77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
May 31, 2021

Great service department. My car was in and out in about 30 minutes. I had oil changed, tires rotated, and balanced the recall fixed. I love this service department. Friendly and very fast. More

by jsutton233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, Chris Margetts, David Price
May 21, 2021

everyone at this business is nice courteous & respectful...Frank & Bill are my guys in the service department...always on time & very informative about what is being done to my vehicle...not goin More

by Tere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wood, Frankie Vance
May 20, 2021

Always nice snd quick. Great staff to greet you and trained technicians. Always do a complete check. Don't try and drive unnecessary service on you. More

by Local Customet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
May 20, 2021

Everyone in the service department is very friendly and accommodating. They were able to complete the work in the time frame they promised and were very hospitable while I waited. More

by Shannon T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
May 11, 2021

Excellent service team was very pleasant to work with. Would come back an will recomend to all my family and friends. Thank you so much More

by Ottwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
May 11, 2021

Excellent friendly service. First time visit but not my last .the waiting room was not very well stocked with coffee or tea. It was clean and comfortable. More

by pgross5004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Margetts
May 10, 2021

Very polite and courteous Very professional people clean Very polite and courteous Very professional people clean Condiments coffee tea Clean and cozy even the restrooms are very clean just a nice plac More

by rirvine0328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
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