Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Serra Trussville Kia - Service Center
Birmingham, AL
1,451 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,451 Reviews of Serra Trussville Kia - Service Center
Sort by
July 16, 2021
In for a recall, inspection and first oil change for our 21 Kia Sportage. All required service done quickly and professionally with great communication throughout. Great folks to deal with! 21 Kia Sportage. All required service done quickly and professionally with great communication throughout. Great folks to deal with! More
by mustapha0
Verified CustomerEmployees Worked With
July 02, 2021
My experience was fine. Frankie is very helpful and keeps me posted on the progress. He is always very courteous and polite. The wait was normal what it takes for a check up and oil change. me posted on the progress. He is always very courteous and polite. The wait was normal what it takes for a check up and oil change. More
by lcook4756
Employees Worked With
Frankie Vance
June 19, 2021
Thank you very much you have made my visit pleasant Servic was great Facility is great I would recommend this facility to everyone Thank you very much again Servic was great Facility is great I would recommend this facility to everyone Thank you very much again More
by mm.anaheim
Employees Worked With
Frankie Vance, Chris Margetts, David Price
June 18, 2021
Thank you for good services you have done lately And Thank you for good services you have done lately And especially thank to Mr. Bill about service and good communication and following up . Integrity Thank you for good services you have done lately And especially thank to Mr. Bill about service and good communication and following up . Integrity and honesty More
by Jamal midani
Employees Worked With
Bill
June 17, 2021
I love this place they took care of me . The staff is friendly and professional and Frankie the service manager is a stand up guy. friendly and professional and Frankie the service manager is a stand up guy. More
by roderickking
June 15, 2021
Was pleased with service. Very polite and professional employees. Wait time was less than expected. Will bring my vehicle back again for service and maintenance. employees. Wait time was less than expected. Will bring my vehicle back again for service and maintenance. More
by HondaGirl0
Employees Worked With
Bill Wood
June 12, 2021
Outstanding customer service, and note they were working on my BMW! I am 100% satisfied, and they make me want to buy a Kia. Great business. on my BMW! I am 100% satisfied, and they make me want to buy a Kia. Great business. More
by mph
June 10, 2021
I have always had a great service experience here. They are always so friendly and professional. The work is completed timely and properly. I would recommend Trussville Kia to anyone. are always so friendly and professional. The work is completed timely and properly. I would recommend Trussville Kia to anyone. More
by gcspinks14
Employees Worked With
Frankie Vance
June 09, 2021
I always receive excellent service when I visit Kia-Trussville. Mr. Frankie Vance is the service specialist that I deal with most often. I have observed him treat each customer with courtesy and Kia-Trussville. Mr. Frankie Vance is the service specialist that I deal with most often. I have observed him treat each customer with courtesy and respect. He is always amenable to explaining maintenance procedures, costs and options available to you! He possesses an outstanding customer service attitude. More
by marguerite35215
Employees Worked With
Mr. William Wood possesses an outstanding customer service attitude!, Frankie Vance
