Serra Trussville Kia - Service Center

We set up our service appointment online and waited on site for our car. While there we enjoyed chatting with several employees. site for our car. While there we enjoyed chatting with several employees. More

TRUSSVILLE Kia service dept is great! I will bring my car back for service there every time. car back for service there every time. More

Always nice,considerate and catering to the customer needs.Great service everytime I have my vehicle service here needs.Great service everytime I have my vehicle service here More

The people are nice and they took care of me as fast as possible in a busy environment. possible in a busy environment. More

Friendly staff Friendly staff Friendly staff Friendly staff Friendly staff Friendly staff Friendly staff Friendly staff staff Friendly staff Friendly staff Friendly staff Friendly staff More

I had an appointment to have warranty work done. They didn't have the parts to fix it. They didn't have the time to tell me why my check engine light was on. Instead they tried to sell me another car. didn't have the parts to fix it. They didn't have the time to tell me why my check engine light was on. Instead they tried to sell me another car. They don't even have a service manager to complain to. A complete wasted trip.. I'll never go back there. More

Although the service took over an hour, I was very comfortable with the amenities provided. There was coffee, a place for reading, TV, and free wifi. They took excellent care of me and my car! comfortable with the amenities provided. There was coffee, a place for reading, TV, and free wifi. They took excellent care of me and my car! More

The older guy with mustache and glasses was the nicest person in the building. No one else spoke but the black guy tried to help me turn tv on that never worked. I ended up getting my car back 3 days late person in the building. No one else spoke but the black guy tried to help me turn tv on that never worked. I ended up getting my car back 3 days later for no reason More

They scheduled an appointment to handle three Kia Soul Recalls and then didn’t have all the parts when delivered. I was advised to just bring it back on the next oil change. Forget the fact that I paid Recalls and then didn’t have all the parts when delivered. I was advised to just bring it back on the next oil change. Forget the fact that I paid to Uber to and from the dealership. What should have been free now cost me $50 and I have to bring it back. More