Serra Trussville Kia - Service Center

Awesome service and with great consultation. The prices for the services I received was good for the services I received was good More

Great customer service and fast service. The staff made you comfortable and educated me on Kia vehicles. you comfortable and educated me on Kia vehicles. More

I had a great experience when I purchased my telluride back in December 2020. I’ve only had to have my car serviced twice. I find it disheartening that I cannot make an appointment for routine maintenance back in December 2020. I’ve only had to have my car serviced twice. I find it disheartening that I cannot make an appointment for routine maintenance such as oil change and tire rotation. More

Very quick! Super friendly staff that always makes me feel at ease with my business. feel at ease with my business. More

Stacey was very helpful and knowledgeable for my specific auto maintenance needs. Very quick and helpful getting me back on the road. auto maintenance needs. Very quick and helpful getting me back on the road. More

The Kia Car Company attempts to make Highline cars (Certified Pre Owned K900) and there is Zero Highline service Capabilities. They Can't actually diagnose vehicles. 😒 (Certified Pre Owned K900) and there is Zero Highline service Capabilities. They Can't actually diagnose vehicles. 😒 More

The Center was good to me. They did a wonderful job, this time around. Short staff and still completed the job. Thank you time around. Short staff and still completed the job. Thank you More

Greeted showed around where to go to get food and the restrooms and where to sit until my vehicle was fixed. restrooms and where to sit until my vehicle was fixed. More

Fantastic service at the service center. Very friendly and professional people and I was super impressed with the speed of service. I do not generally go back to any dealership for service, but this expe and professional people and I was super impressed with the speed of service. I do not generally go back to any dealership for service, but this experience to Kia Trussville was very pleasant and affordable. More

The person that received the car and quoted the price quit or was fired. So I did not receive any communication and when I did leave a message I received no call back. I only found out my car was ready A quit or was fired. So I did not receive any communication and when I did leave a message I received no call back. I only found out my car was ready AFTER stopping in. Also, the coupon was not used as requested although the young lady checking me out took a little off for my trouble… All in all I feel I was taken for a ride by your dealership… More