Serra Trussville Kia - Service Center

The customer service and staff were capable and friendly. The entire process was simple and streamlined. The waiting area was nice and clean. The maintenance I had was performed quickly. The entire process was simple and streamlined. The waiting area was nice and clean. The maintenance I had was performed quickly. More

My recent experience was smooth and timely as usual. The men over in car maintenance are always very professional and very nice. They are always opening my car door coming and leaving as well, which is The men over in car maintenance are always very professional and very nice. They are always opening my car door coming and leaving as well, which is a noted kind gesture. Thank you all for keeping my car well up to date as scheduled! More

I like this location better than the other Birmingham area locations. The people are friendly and prompt, and extremely helpful! area locations. The people are friendly and prompt, and extremely helpful! More

I didn't have to wait a long time. Everyone was very professional and answered all my questions. Everyone was so nice and helpful. Everyone was very professional and answered all my questions. Everyone was so nice and helpful. More

Took the car in for routine oil/filter change. Attendants friendly, helpful. But there was not one new car to widow-shop while while I was waiting,--not one!!! Attendants friendly, helpful. But there was not one new car to widow-shop while while I was waiting,--not one!!! More

Great service department. Friendly and knowledgeable staff that seems to genuinely want to help you. Friendly and knowledgeable staff that seems to genuinely want to help you. More

The people were nice and polite and Mechanics were fast we’re finishing job but diagnostic went up other then that would recommend any Kia owner to go see them we’re finishing job but diagnostic went up other then that would recommend any Kia owner to go see them More

Great serviced! The service team worked with me in answering my questions, discussing services specifically for my car, and explaining the payment plan to me. The service team worked with me in answering my questions, discussing services specifically for my car, and explaining the payment plan to me. More

Very professional. The receptionist was very helpful and polite. The technicians who worked on my car knew exactly what he was doing. The receptionist was very helpful and polite. The technicians who worked on my car knew exactly what he was doing. More

I was overcharged for an oil change- $56 is not what was advertised on your website, but the service was done well and the people were kind. advertised on your website, but the service was done well and the people were kind. More