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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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June 28, 2022

The service was amazing and I didn’t have to stay all day and the price was not expensive. More

by Richardsoncathy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah drake
June 27, 2022

EVERY TIME I VISIT SERRA TRUSSVILLE KIA, I'M NEVER DISAPPOINTED! BETWEEN THE PEOPLE AND THE SERVICE, I LEAVE HAPPY. More

by veneschiawalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, David Price, Payden Sewell
June 27, 2022

Everyone was friendly and answered the questions I had. This was my second time there. More

by againes16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
June 24, 2022

After 3 wks car was never seen. No update on when it would be seen More

by Jacqueline Price
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not listed
June 23, 2022

The cleanest, friendliest and most organized KIA dealership I’ve ever been in. Far superior to the Pelham dealership. More

by bmguen1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin
June 21, 2022

Had some problems when I first purchased car that left me doubtful about my purchase dropped car of at service center that found and issue that required them to keep my car for almost 2 weeks and they didn't More

by shaundad21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel and Rashad
June 21, 2022

They are very nice and helpful people. Every time is a pleasure when I bring my car in. More

by Mzjenkins85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, David Price
June 21, 2022

They were absolutely great had to get some work done to my new car and they were very quick and did good work. More

by Fuddilicious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and johnathon
June 21, 2022

They did everything they could to get me my car back in a timely manner. The only hold up was supply chain issue. I do have one complaint, getting a phone call returned is near impossible. More

by scottervin69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember
June 20, 2022

Everyone was extremely kind, welcoming, and helpful! The service to my car was completed very quickly. I would hands down recommend using. Thanks all! More

by mnmccomb11
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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